Please follow the instructions in the letter to find a new provider or pharmacy before September 1, 2022. We work with hundreds of doctors and facilities to make getting care easy. You can also visit bcbs.com to find resources for other states It looks like you're outside the United States. Click on a category in the menu below to learn more about it. You can also visit bcbs.com to find resources for other states. We offer deep discounts and one of the largest dental networks in the nation, along with ways to customize our plans for total flexibility. Amerigroup P.O. Already a member? Services provided by HealthPlus HP, LLC, a licensee of the Blue Cross Blue Shield Association, an association of independent Blue Cross and Blue Shield plans. The CDPAS provides in-home services for people who: Being a self-directing member means you or a person you choose are responsible for making decisions about and managing your CDPAS services. Medicaid, CHPlus, Essential Plan and HARP: 1-800-300-8181 (TTY 711) Were available Monday through Friday from 8 a.m. to 8 p.m. and on Saturday from 9 a.m. to 5 p.m. Eastern time. Vision benefits are provided through Superior Vision. HEDIS (The Healthcare Effectiveness Data & Information Set), Early and Periodic Screening, Diagnostic and Treatment (EPSDT), Medicaid-Approved Preferred Drug List (PDL), Prior Authorization Lookup Tool Online for Empire. Welcome to Empire BlueCross BlueShield HealthPlus Managed Long Term Care Plan. Behavioral Health Support 1-800-300-8181 (TTY 711) Get help with mental health or substance use issues. Contact Request Form; Enroll; Renew; Care. We currently don't offer resources in your area, but you can select an option below to see information for that state. Empire BlueCross BlueShield HealthPlus is closely monitoring COVID-19 developments and how the novel coronavirus will impact our customers and provider partners. Great news! You can reach us in several ways. The location you tried did not return a result. We were unable to automatically detect your location, but you can choose your state manually to see content that is most relevant to you. Check out Empire's Individual and Family plans. You can use the Find a Doctor toolhere to find a provider or pharmacy enrolled in Medicaid Fee for Service. Find one who meets your needs using the search tool below. MLTC: 855-661-0002 (TTY 711) Find Providers by Specialty. Empire provider manuals provide key administrative information, details regarding programs that include the utilization management program and case management programs, quality standards for provider participation, guidelines for claims and appeals, and more. Services provided by HealthPlus HP, LLC, a licensee of the Blue Cross Blue Shield Association, an association of independent Blue Cross and Blue Shield plans. HOW WE SUPPORT Business care for top care providers. Didnt find what youre looking for? We were unable to automatically detect your location, but you can choose your state manually to see content that is most relevant to you. Empire BlueCross BlueShield HealthPlus is the trade name of HealthPlus HP, LLC, an independent licensee of the Blue Cross and Blue Shield Association. Is there a need for help with any of the following: Address: Behavioral Health Support 1-800-300-8181 (TTY 711) , Health (1 days ago) WebBCBS Customer Service Call the toll-free number on the back of your member ID card for BCBS customer service. Get the mobile app. Send us a secure message, Find out if youre eligible for one of our plans, Jennifer Zoe Kuhn, Manager, Chairperson, President and Chief Executive Officer, Vincent Edward Scher, Assistant Treasurer. We look forward to working with you to provide quality services to our members. Contact Us CarePlus Members , Health (9 days ago) WebHealth Pluss administration cooperated 100% in terms of complying with all recommendations made, purchasing all the products and services recommended and , Health (1 days ago) WebMembers can refer to the back of their membership card for their customer service telephone number or see all of our contact numbers Customer Service. Support Sections Forms Member Needs Glossary We currently don't offer resources in your area, but you can select an option below to see information for that state. commercial website for more information. Complete benefit information can be found in your member handbook. Empire will proud to serve Medicaid members in New York. Clinical UM guidelines focus on detailed selection criteria, goal length of stay, and location for generally accepted technologies or services. Interested in joining our provider network? Dont have an online account? Empire recommends that children get their flu shot at their doctors office. The Availity Portal* offers healthcare professionals free access to real-time information and instant responses in a consistent format regardless of the payer. MLTC plans provide services and support to people that have a long term health problem or disability for more than 120 days. * AIM Specialty Health is an independent company providing some utilization review services on behalf of Empire BlueCross BlueShield HealthPlus. Your care manager is here to answer your questions and work with your providers to make sure that you have the right care at the right time. Additional support If you have a question about a previously . Visit a doctor 24/7 through live video using LiveHealth Online. Keep patients healthy and safe by becoming familiar with the tools and strategies useful in protecting yourself and patients against contagious illnesses. Choose your location to get started. Empire wants you to have the best care possible. Youll get your Medicaid home care and long-term care services, plus your Medicare services, such as doctor visits, specialists and medicines from the plan. To reach your care manager, call Member . For any information you may reach us 24/7. Find Providers by Procedure Find Providers by Condition. Search for up-to-date drug information, including hundreds of brand-name and generic medications. * Availity, LLC is an independent company providing administrative support services on behalf of Empire BlueCross BlueShield HealthPlus. Dental benefits are provided through LIBERTY Dental. Search . Find All Providers. Get translation and interpretation services free of charge. Get help with mental health or substance use issues any time day or night.. Contact Us NY Provider - Empire Blue Cross. 1-800-300-8181 (TTY 711) Send us a secure message, Consumer Directed Personal Assistance Services (CDPAS), Nursing home care (Institutional Medicaid eligibility rules apply), Are self-directing or have someone to make choices about their care, Need community-based long-term care services, Live in Brooklyn, the Bronx, Manhattan, Queens, Staten Island, Westchester, Nassau or Suffolk, Have a chronic illness or disability that makes you clinically eligible for enrollment, based on an assessment. NYC Health + Hospitals/Elmhurst. Provider Address: 9 Pine St, 14th Fl, New York, NEW YORK, NY, 10005- [Business]: , 9 Pine St, 14th Fl, , , NEW YORK, NY, 10005- Additional Information Last Update: 4/18/2016 3:57 PM Travel Information Public Transportation: No Your care manager is here to answer your questions and work with your providers to make sure that you have the right care at the right time. You either get these services through Medicare or through fee-for-service Medicaid. Get help with mental health or substance use issues any time day or night.. Fall is a great time of year, but also the start of flu season. To find an eye doctor, call Superior Vision at 1-800-879-6901, or visit their website. Call our toll-free 24/7 NurseLine 1-800-300-8181 (TTY 711) | MLTC members, call 1-855-661-0002 Get answers to your medical questions any time, day or night. You can also visit, Empire Blue Cross Blue Shield to Change ID Numbers for City of New York Members, Anthem taps Paul Marchetti to lead companys overall care transformation strategy, Medicare Supplement claim error expected to be resolved by March 31, 2017, Update: Empire and South Nassau Reach Agreement. Get help finding food, jobs, housing and other things you may need. 02400249 All-inclusive ancillary psychiatric, 0901, 09050907, 0913, 0917 Behavioral health treatment services, 0023 Home health prospective payment system. Effective September 1, 2022, Empire BlueCross BlueShield HealthPlus members must use providers (e.g., pharmacies, providers, and specialists) enrolled with the NYS Medicaid program. Our resources vary by state. You can access the ICR from the Availity home page: Providers and staff can also contact Empire for help with prior authorization via the following methods: The Thats why you can always call our 24/7 NurseLine and speak directly to a nurse. We currently don't offer resources in your area, but you can select an option below to see information for that state. Our resources vary by state. Box 62947 Virginia Beach, VA 23466-2947. You can call Monday through Friday from 8 a.m. to 5 p.m. Eastern time. Anthem has a strategic relationship with Availity to serve as our Electronic Data Interchange (EDI) partner for all electronic data and transactions. Video chat with a doctor 24/7 from your smartphone, tablet or computer at no cost to you. Its an easy way to get care for you or your family anytime of the day or night without leaving home. Choose your location to get started. Services provided by HealthPlus HP, LLC, a licensee of the Blue Cross Blue Shield Association, an association of independent Blue Cross and Blue Shield plans. It looks like you're in . At Empire BlueCross BlueShield HealthPlus (Empire), we value you as a provider in our network. You are eligible to enroll in MLTC if you: Medicaid Advantage Plus (MAP) is a Managed Long-Term Care plan for people who have both Medicare and Medicaid. With Sydney, you can use your existing username and password to log in, save your member ID card, live chat with a representative, find a provider, and more. * CarelonRx, Inc. is an independent company providing pharmacy benefit management services on behalf of the health plan. If your state isn't listed, check out bcbs.com to find coverage in your area. Send us a secure message. Have a question? Medical policies address the medical necessity of new services or procedures and new applications of existing services or procedures. Please enter a valid 5-digit Zip Code. Empire is available by phone or the Interactive Care Reviewer (ICR) via Availity 24 hours a day, 7 days a week to accept prior authorization (PA) requests. Medicare Advantage and Duals Provider Site. Empire Blue Cross Blue Shield to Change ID Numbers for City of New York Members Anthem taps Paul Marchetti to lead company's overall care transformation strategy Medicare Supplement claim error expected to be resolved by March 31, 2017 Update: Empire and South Nassau Reach Agreement Call our 24/7 NurseLine at 1-800-300-8181 (TTY 711) Why choose Empire? NYC Health + Hospitals/Harlem. These benefits are covered when you join our MLTC program, so you never have any copays. Keep patients healthy and safe by becoming familiar with the tools and strategies useful in protecting yourself and our members against contagious illnesses. You can also call your doctors office to see if flu shots are available there.
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