The size of Whitbread meant I knew there were many different opportunities I could consider which was very important for me as I was still unsure on where I wanted my career to go. We use cookies to ensure you get the best experience on our website. Ive learned so much from every manager too. Some of the benefits we offer include: Each member of the Whitbread team receives exclusive discounts across all of our businesses our way of giving you that little bit more. Contact us Link opens in new tab . Someone that wants to have fun at work with colleagues that will not only invest in your development, but help you become the best version of yourself is what makes a Contact Centre team member. Employees from these organisations might find the following information helpful: To trace a pensions scheme contact Pension Tracing Service. The first part of our day youll be invited to take part in a variety of different exercises, including a group exercise and a role play, where youll play the part of an agent or advisor. This website is using a security service to protect itself from online attacks. View determination Download . Read the latest written content from our community covering ESG and Sustainable Investment, Industry responds to WPC inquiry into DB schemes, DB transfer activity falls to lowest level in six months, Unlimited access to real-time news, analysis and opinion from the industry, Receive our in-depth monthly magazine in either print or digital format, Access our Sustainable Investment Hub covering news and opinion from thought leaders in the ESG space, Receive important and breaking news stories selected by the Editors in our daily newsletter, Hear from industry experts and other forward-thinking leaders, Receive a monthly members-only newsletter with exclusive opinion pieces from leading industry experts and a feature from the magazine in advance of its release date. The Whitbread Group Pension Fund has been handed a one-off contribution of 380m following Whitbread's sale of Costa to The Coca-Cola Company. Some shadowing of agents and advisors and on the job, experience slowly building you to become fully functional in the role within a supervised area. All qualities which are critical to success. The drive to sell to a customer certainly motivates me a lot at work, and I enjoy the challenge of trying to sell and being part of a team which has created such a great atmosphere to work in. This transaction, with legal advice led by Reed Smith's pensions practice in London, secures a large portion of the liabilities of the pension scheme, covering around 8,000 members, effectively moving the risk for those benefits away from the pension scheme and from Whitbread plc into the hands of Standard Life. para nos informar sobre o problema. Well Ive had eight roles within Whitbread so far. Primary Contact 0000 000000 Title Head of Pensions Investment & Compliance Email 0000.000000@000000000.00.00 Phone +00 (0)00 0000 0000 Primary Office Whitbread Court, Houghton Hall Business Park Porz Avenue Dunstable LU5 5XE England, United Kingdom +44 01582 000000 Whitbread Group Pension Commitments (4) Ive always felt supported to move around the business and my current manager has been my biggest supporter to date. Your IP: Helpful. Under the 'Manage Cookies' option in the footer, accept the Functional cookies to allow the video to play. Schedule a free call today to talk to a pension transfer . You can find out more about which cookies we are using or switch them off in settings. sign in. To help further, all Whitbread employees can take advantage of a range of other healthcare benefits as well, including receiving significant discounts on dental insurance and regular health assessments. Enterprise account. Whitbread Group Pension Fund address: C/O Whitbread Pension Trustees, Whitbread Court, Porz Avenue, Houghton Hall Business Park, Dunstable, GB-BDF, LU5 5XE, GB Entity Overview Registration Authority Entity Legal Form LEI Registration Entity Relationship Reporting Exceptions Office Location Entities in the same postal code Entities in the same city Friday's has fund sizes totalling 1bn. Analyst coverage and company compiled consensus. We do so much at ourContact Centre,in facteverything that goes into keeping Premier Inn the UK's favourite hotel brand. At Whitbread we believe there's no barriers to entry and no limits to ambition. If it wasnt for my manager I do not believe I would currently be in the position I am in and he is continuing to take time to ensure I am on track and happy with my development. Be a part of our global team dedicated to building brighter futures for employers and their people. They struck a great balance between pragmatism and securing the best Trustee outcomes where it really mattered. Pension portfolios the role of asset-backed securities, Laura Blows is joined by Royal London Asset Management (RLAM) head of sterling credit research, Martin Foden, and its Senior Fund Manager, Shalin Shah to discuss the role of asset-backed securities (ABS) within pension fund portfolios, Laura Blows is joined by TCW head of fixed income ESG, Jamie Franco, to discuss incorporating environmental, social and governance (ESG) strategies into fixed income portfolios. To carry on developing in my current role. 04 January 2019 1 min read Defined Benefit Whitbread promises contribution to DB scheme after Costa Coffee sale Related decisions. If you require any further information on how we protect our data/systems, or you have a question for our Information Security Team, please contact them at: information.security@whitbread.com, Registered in England and Wales No. From our Reservations Agents assisting our guests with booking rooms to our Guest Relations Advisors resolving any issues, our Contact Centre team are often the first port of call and offer an exceptional world class service, making a difference to everyone they speak to. I had just graduated from university and was looking to start my career in a company that provided good room for progression and development. Are pension schemes shopping around enough for the best deals on admin software? My first manager in the Contact Centre really helped me to realize my potential and feed the hunger I had for new knowledge. Whats been your Whitbread journey so far? Reward and recognition. Ive had five different roles across different areas of Whitbread and progressed with each one. Reed Smith advises Photonis on acquisition of ProxiVision, Tips and tricks for startups before a financing, Reed Smith advises Position Music in connection with its growth equity investment by Vesper, Reed Smith advises Whitbread Group Pension Fund on 680m buy-in with Standard Life, Tax, Private Client Services and Executive Compensation, Modern Slavery and Human Trafficking Statement. This is the Whitbread Contact Centre - guardians of legendary brands like Premier Inn, the UK's leading hotel chain which keeps millions of guests happy every year. I am currently in my second role in Whitbread. scusiamo se questo pu causarti degli inconvenienti. the bonus is though whitbread pays in what you pay as well (government scheme) so it is a really . My original plans were to go into teacher training but I had a change of heart. Do it! Here it is - the complete list of winners for this year's Pension Scheme of the Year Awards. ViaNova Group and TEX complete 'first of its kind' live pension transfer, Whitbread pension scheme completes 680m buy-in with Standard Life, Cost-of-living crisis putting pension freedoms gains at risk, Please click here for an edited write-up of the video. When I joined, my manager offered me the opportunity to enrol on the the Whitbread Management Training program Shooting Stars and supported me throughout. Ive had 4 roles overall; one in the Contact Center - Reservation Agent, one in specialist sales Sales Development Representative and two in the sales team Group Desk representative and Business Implementation Executive. Aydanos a proteger Glassdoor verificando que eres una persona real. Together, were redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. It will involve a one-off contribution to the pension fund of up to 380 million, which will significantly de-risk the pension fund's investment strategy. This means that every time you visit this website you will need to enable or disable cookies again. Yingling honored for significant wins in court and leading roles in high-profile pro bono cases, Chambers and Partners highlights firms litigation, trade and business capabilities, Related Professionals: William Sutton Nous sommes dsols pour la gne occasionne. My first role was working as a Reservations Agent in the Reservations Centre. Use every opportunity that is given to you. Do you have any advice to someone thinking about applying? Concerns have been raised about making members more aware of risks to their defined benefit (DB) pensions, for fear of leading to panic and knee-jerk reactions. Do some research in to the company and most importantly just be yourself in the interview. 23/10/19. They can join a defined contribution scheme, where retirement income is based on. Industry Voice: The case for a market neutral absolute return government bond fund, People Moves: Week ending Friday 28 April 2023, Railpen expands investment portfolio with Cambridge acquisition, Majority of schemes to invest more in infrastructure. With an inclusive culture and innovative mindset, we deliver smarter, more creative legal services that drive better outcomes for our clients. 13/7/22. My future plans are to progress into a senior commercial position. Our Sharesave scheme gives employees the option to invest through a savings plan over a fixed period, and then purchase Whitbread shares at a significant discount. Having advised on transactions with all the leading insurers in this market, our reputation of providing workable advice, as well as being practical and collaborative in negotiations, was a key element in securing a good deal with Standard Life for our client. I moved to the area but found it very hard to move out of retail into an office-type role with more normal, dependable hours, which as a mum is the Holy Grail. Caso continue recebendo esta mensagem, Opportunity A team where everyone can reach their potential. There are so many great things about working here but the best thing would have to be the people, its a real family culture. Once I was fully trained on the phones and working on my own, I still had great support from both my managers and peers, which helped with my confidence. Former Employee. Premier Inn has been awarded the Best UK Family Hotel in the TripAdvisor Travellers' Choice Awards, Best UK Hotel Group in the Silver Travel Awards and the Business In The Community Environmental Leadership Award. Whitbread scheme secures 380m from Costa sale The Whitbread Group Pension Fund has been handed a one-off contribution of 380m following Whitbread's sale of Costa to The Coca-Cola Company. I learnt so much during my time in Reservations, I felt set up for success and I enjoyed working in such a friendly, vibrant environment. If your application is considered successful, youll be contacting to arrange a suitable telephone interview. envie um e-mail para Whitbread pension trustees chair, Keith Jones, highlighted the buy-in as a key stage in the funds de-risking journey, emphasising that it will help to provide "greater certainty" to members about the security of their benefits. The action you just performed triggered the security solution. Click each image to read more about each step. In 2018 Premier Inn was also named the UKs top-rated hotel chain for the fourth year in a row by Which? "We thoroughly enjoyed working closely and collaboratively with the trustee and its advisers to secure this transaction. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. Si vous continuez voir ce Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Click here to email our Pension Admin Team For all employment opportunities, click here to visit our career site For all other queries, please fill in the form below Aydanos a proteger Glassdoor y demustranos que eres una persona real. Contact us; Breadcrumb. are wrongly refusing to pay him a pension from the Fund. I graduated from university with a degree in Psychology. 2023 Whitbread PLC. Whitbread has pledged to use proceeds from its proposed 3.9bn sale of Costa Coffee to Coca-Cola to make an additional contribution to its defined benefit (DB) scheme. Adding to this, Standard Life senior business development manager, Kieran Mistry, said: Its exciting to support the trustee in securing their first buy-in, taking risk off the table in a volatile economic environment. message, contactez-nous l'adresse But one of the main reasons I applied was the fact that I had seen her progress through the company with a lot of support throughout her career. "We were very pleased to help the trustee to secure this transaction with Standard Life, working closely with the WTW scheme actuary and investment advisory teams. No barriers to entry and no limitations to ambition. There are a variety of roles based here at Chiswell Court on the Whitbread Campus so there really is something for everyone. Contact us Visit our brand sites All rights reserved. He also entrusted me with extra responsibilities which increased my confidence in the role. Click on the large image below toread their story. contact our customer service team. There's no doubt that we are a hospitality force to be reckoned with. Anyone looking to join Whitbread should 100% do it. Lamentamos . If you have any problems with your access or would like to request an individual access account please Whitbread looks set to keep investing in its UK estate and expects to add between 1,500 to 2,000 rooms during this financial year, with total capex . Both managers have recognized potentials that I didnt realize I had and helped nurture and push me to where I am today. My first role at Whitbread was as a Reservation Centre Agent. Here I gained invaluable knowledge and skills, dealing with a wide variety of queries and situations its not as simple as just bookings! Last year our customers and teams helped us to build the Premier Inn Clinical Building at Great Ormond Street Hospital and, as our chosen charity, we have pledged to raise another 10million to fund a Sight and Sound Centre. If you already have an account please use the link below to Laura Blows is joined by Claire Felgate, Head of Global Consultant Relations, UK, at BlackRock, to discuss savings and finance at retirement. My highlight at Whitbread has been being able to help my peers in the Contact Centre develop their skills and aid them to progressing into their desired role. ein Mensch und keine Maschine sind. We place the customer at the heart of everything we do, as shown in our Customer Heartbeat model which is a visual illustration of our Vision. Whitbread Group Pension Fund. hub by Premier Inn is a smart new concept in urban hotels. Knowing that you are valued and appreciated is very moving and motivational. om ons te informeren over dit probleem. If you meet the requirements listed on the job role, applying is easy, all you need to do is submit your online application by firstly, registering your details, answering a few basic questions and then uploading your CV. Are pension schemes shopping around enough for the best deals on admin software? Our Defined Benefit pension specialists can advise on your Whitbread final salary pension. los inconvenientes que esto te pueda causar. The trust we have built up with insurers as expert, but fair, players, means we ensure we get a good result for our trustee and sponsoring employer clients.. She suggested I apply as I wanted a career in hospitality and this seemed like a great place to start. It transacted the largest buy-out of 2022, worth 600m, and a buy-in of 800m. I see both as mentors and still ask for support with my current role. Are current roads into retirement delivering member value? Whitbread Group has chosen Aries Insight's pensions service to help it stay on top of ever changing and complex regulation. For pensions related questions, contact The Pensions Advisory Service or call 0845 6012923, For Whitbread Privilege Card call 01582 424200, Please send all press releases to:[emailprotected]. We are using cookies to give you the best experience on our website. Opportunities to develop and grow. A 12-month course which included development in product knowledge and leadership skills. They help us to know which pages are the most and least popular, and see how visitors move around the site. Whitbread's 2.9bn pension fund is one of the larger schemes in the UK and is operationally complex, with investments across multiple asset classes including hedge funds, equities and credit. Everyone was helpful in my training period, they helped me develop my skills and understanding of a brand that keeps it customers at its core. There is a real sense of camaraderie and we have real pride in what we do. and for a tenthyear in a row we were named as a Top Employer. We like to give everyone who works for us a little bit extra over and above their pay. Registered in England and Wales no. Industry Voice: Why include illiquid assets in DC schemes? The Whitbread Group Pension Fund is a 2.9 billion defined benefit scheme with a diverse investment portfolio that combines many asset classes and investment strategies. Contact us - Whitbread PLC We have three strategic priorities to support the ongoing success and growth of the business; to grow and innovate in our core UK businesses; to focus on our strengths to grow in Germany; and to build the capability and infrastructure to support long-term growth. What we offer. Contacting us about your own pension? A friend suggested looking on the Whitbread site, and from there I applied for a role in the Contact Centre. Ive held management positions at our hotels in Bournemouth, Poole and Salisbury and have now returned to the Contact Centre. questo messaggio, invia un'email all'indirizzo LONDON Global law firm Reed Smith has advised long-standing client, the trustees of the Whitbread Group Pension Fund, on investing 680m in a policy with Standard Life. Im proud to say that I started my journey as a Customer Contact Centre Coordinator. I was actually very pleasantly surprised however by a great, relaxed interview process, which focused on me as a person as opposed to just experience and skills I could offer. Supporting our peoples wellbeing, and that of their family, is at the top of our list. In fact my manager was a great support from the moment I joined the team right through to applying for my next role. Click to reveal Keith Jones, chairman of the Whitbread Group Pension Fund, said This buy-in is a key stage in the Funds de-risking journey. If you believe you are the victim of financial wrongdoing, write to Tony Hetherington at Financial Mail, 2 Derry Street, London W8 5TS or email tony.hetherington@mailonsunday.co.uk. Everyone at Whitbread is entitled to a bright future and were not just talking about your career. The first ZIP will be opening inCardiffMarch 2019, with more coming soon. However, many of the beneficiaries of these schemes have. Whitbread Group Pension Fund, Dunstable, England, completed a 680 million ($822 million) buy-in with Standard Life. I had never done a phone-based role or had a full-time job, so this was a big step for myself. Contact Us | Mercer Get in touch with Mercer today! This Video is unable to play due to Privacy Settings. My mum had previously worked at Whitbread when I was younger, so I knew of the company. Investors overview We grow brands that customers love by building a strong Customer Heartbeat and innovating to stay ahead. Justine M. Senior, Will Sutton, Reed Smiths Global Corporate Group partner who led the team, commented: We are particularly pleased to have worked on this deal for the trustees. So Im really focused on honing my skills, developing my current knowledge along with relationships to propel my career in the right direction. Keep your eyes peeled for a ZIP near you. In 2022 PIC had a 15% market share and . Contact Information Whitbread PLC (Pension Fund) Porter Tun Hse, 500 Capability Green Luton, England, LU1 3LF Get Directions Phone: 01582 391444 Email: nicholas.cadbury@whitbread.com Fax: 01582 397676 Twitter Feed: Visit Youtube Channel: Visit Edit: Edit or Remove Business Description Whitbread PLC (Pension Fund) is located in Luton, England. Each of our team members have the chance to invest in the future of our business, and benefit from the success of Whitbread. Cloudflare Ray ID: 7c06cd922f931fe3 All they need to do is make sure they dive head first into their first role. Laura Blows explores HSBC Master Trusts recent report, Converting pension pots into incomes, with HSBC Retirement Services CEO, Alison Hatcher. I had a family member currently working within Whitbread who told me they had some positions open, and theres great opportunity for growth which was important to me. Matt - Reservations Centre Operations Manager. If you disable this cookie, we will not be able to save your preferences. We have a fun, inclusive atmosphere at Contact Centre that means colleagues often become friends and that leads to lots of activities inside and outside Chiswell Court. From each Ive learned to drive forward by trusting in myself, my knowledge and skills as theyve all been so empowering and knowing when to push me to succeed in what I want to achieve. Personally my highlight so far would be my rapid progression to another role within the 6 months Ive been here. Restaurants across the country. It was clear to all of us that Reed Smith have great expertise in relation to this type of transaction, as well as in all the other areas on which they have advised us over the years. My highlight was completing Shooting Stars. During 2022 it secured a 1.1bn transaction with WH Smith and 700m buy-in for the Whitbread Group Pension Fund. You are currently accessing Professional Pensions via your Part of Arc network,www.arc-network.com, Forward-thinking Fixed Income with Janus Henderson Investors. I joined as a Reservation Agent and in my first few months in the role I have got to be part of a support team and been on the Your Say panel Whitbreads annual employee engagement survey. We'll then check you do meet the requirements, hours and shifts and some competency interview questions. For schemes who have not yet reached buyout, pensioner buy-ins continue to offer a fantastic opportunity to lock down risk over time, and form strategic partnerships with insurers along the way. Whilst it may seem like a long way off, to help everyone get the most out of their retirements, we have a generous company pension scheme, which all team members can choose to opt into. The Whitbread defined benefit pension scheme funding level swung into a surplus of 222m after a one-off contribution of 381m following the sale of Costa Coffee. Please help us protect Glassdoor by verifying that you're a Aviva follows not far behind, with 16% of the market. I have had two managers in particular who have really supported my development throughout the company. WTW acted as the lead adviser on the transaction, while legal advice was provided by Reed Smith. The Video could not be loaded because the privacy settings are disabled. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. I am motivated by success - I love to do well, whether thats resolving a complaint to customer satisfaction or working as a team to achieve targets. The results for the hospitality company, published today (25 April) on the London Stock Exchange, disclosed the surplus of Whitbread's defined benefit scheme fell from 523m in the 2021/22 fiscal y. It said no experience needed, though as Ive heard this before I was quite skeptical! Wenn Enterprise account. excuses voor het ongemak. , no registration authority available for this legal entity, WHITBREAD COURT, HOUGHTON HALL BUSINESS PARK, PORZ AVENUE, Dunstable, LU5 5XE, GB, WHITBREAD COURT HOUGHTON HALL, BUSINESS PARK PORZ AVENUE, BEDFORDSHIRE, Dunstable, GB-BDF, LU5 5XE, GB, Lynch Farm The Lynch, Kensworth, Dunstable, LU6 3QZ, GB, GROVE HOUSE, 76 HIGH STREET NORTH, Dunstable, GB-BDF, LU6 1NF, GB, ARJOHUNTLEIGH HOUSE HOUGHTON HALL BUSINESS PARK, HOUGHTON REGIS, Dunstable, LU5 5XF, GB, 19 FRIARS WALK, Dunstable, GB-BDF, LU6 3JA, GB, THE STABLES, GRIFFIN FARM, Conger Lane, Doddington, Dunstable, GB-CBF, LU5 6BT, GB, GILMARTINS BUILDING HOUGHTON HALL PARK, HOUGHTON REGIS, Dunstable, GB-HRT, LU5 5YG, GB, C/O KNOWLES BENNING LLP, 24 WEST STREET, Dunstable, GB-BDF, LU6 1SN, GB, 20 BELL FARM CLOSE, STUDHAM, Dunstable, LU6 2QX, GB, UNIT C CHILTERN PARK INDUSTRIAL ESTATE, BOSCOMBE ROAD, Dunstable, LU5 4LT, GB, 3 WILLOW WALK, Cranham, GB-HAV, RM14 1XH, GB, C/O TRIDENT TRUST COMPANY (HK) LIMITED, 14/F GOLDEN CENTRE, 188 DES VOEUX ROAD CENTRAL, Hong Kong, HK, C/O THE PENSIONEER TRUSTEE COMPANY (GUERNSEY) LIMITED, 2ND FLOOR MAISON TRINITY, RUE DU PRE, St. Peter Port, GY1 1LT, GG, No 1 Lakeside, Cheadle Royal Business Park, SK8 3GW, GB, Fir Tree Cottage, Worlds End, Grimley, WR2 6NN, GB, GILRAY PLANT LTD, CEDAR DEPOT, Church Manorway Erith, GB-KEN, DA8 1DE, GB, ST MARYS BARN, RIDGE ROAD, Falmer, GB-ESX, BN1 9PL, GB, 69 MERRICKS RD, Merricks North, AU-VIC, 3926, AU, CLARE HOUSE, COPPERMILL LANE, Harefield, GB-LND, UB9 6HZ, GB, C/O T M TRUSTEES LIMITED, 55 MAID MARIAN WAY, Nottingham, GB-NGM, NG1 6GE, GB, Global Legal Entity Identifier Foundation (GLEIF). Now celebrating more than 140 years of service, our firm spans 30 offices with 3,000 people, including 1,700 lawyers. Whitbread was advised by LCP and Slaughter and May. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Whitbread has reached an agreement with the trustee of its defined benefit pension scheme, the Whitbread Group Pension Fund, which will release Costa from its obligations to the pension fund. The best thing about working here is the support of the managers to help you identify your strengths and weaknesses, and using these to plan your next steps and how to reach your goals. Incisive Business Media (IP) Limited, Published by Incisive Business Media Limited, New London House, 172 Drury Lane, London WC2B 5QR.Registered in England and Wales with company registration numbers 09177174 & 09178013. The transaction is the first bulk purchase annuity deal undertaken by the trustee and is expected to significantly reduce the risks associated with the underlying members benefits. Whitbread Group Pension Fund Defined Contribution Implementation Statement for the year ending 31 March 2022 Welcome to the Trustee's Statement of how they implemented the policies and practices in the Fund's Statement of Investment Principles during the year ending 31 March 2022.
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