Call more accurate forecasts with reality, Built for the largest and most complex GTM teams, Enterprise collaboration that works for you, Experience a one of a kind world to learn, engage and influence, Build your skillset and learn best practices, Game changing strategies to unlock reality, Data-driven posts for growth-minded execs. Pick which type of object you want to watch for updated records of (Note: we do our best to support all objects, but due to their complex nature, some may not work flawlessly). While Gong offers powerful revenue intelligence and analytics features, it's nothing without a quality data source. Zapier moves info between your web apps automatically, so you can focus on your most important work. Information Security Management System (ISMS), Privacy Information Management System (PIMS), The Payment Card Industry Data Security Standard. Gong automatically records, tracks, and logs calls in Salesforce and makes calls searchable. Not good. Gong maps telephone/conference calls between you and your prospects with prospect information in your CRM. 1-1000+ users With Salesforce's multi-tenant cloud computing model we can serve the needs of companies of all sizes, in any industry. Companies can automatically record, transcribe, and analyze all their customer interactions, including phone calls, emails, and chat sessions in order to get full visibility into what drives specific outcomes throughout the sales process. Thats it! What sets top performers apart? Please add the number of event properties you want to add (5 max). Enhance Salesforce with Point and Click Tools | PDF. The name of the action event like "Document Sent" or "Presentation Shared". 40 Tuval Street Create webhooks and manage the data exported from Gong to other applications. You can see Gong insights in context with your CRM stages. San Francisco, CA 94105, Chicago Office That means youll be able to turn sales call recordings into actionable insights without lifting a finger. It's important to keep in mind that the Gong Salesforce integration is more of a business process challenge than a technical challenge. With Salesforce for Gong, you can see which dollars are at risk in your pipeline across your CRM stages. After invitees consent to be recorded, they are directed to the meeting. Create data-driven key performance indicators using Gong native data. Which messages resonate with your buyers? Zapier will pass this along raw. Finds a record of a specified Salesforce object by a field and value you choose. It gives you timely alerts when deals need your attention or when theres an opportunity to coach a rep to close. Yes, there are many different ways that you can choose from to integrate Salesforce with various applications. Get alerted when this happens so managers can better coach their team. Gong provides solutions to meet your compliance requirements. Gong is a powerful sales intelligence and engagement platform that helps companies close more deals, faster. Adds an existing lead to an existing campaign. With Salesforce's multi-tenant cloud computing model we can serve the needs of companies of all sizes, in any industry. For example, {"foo": "bar"} is perfectly valid. If using the Search for this field, click "Refresh Fields" below to make sure all fields are available to you. Hear the unfiltered voice of your market. Gong is a private company headquartered in the San Francisco Bay Area. Capture all web conferences, understand what's being said and deliver real-time insights. Integrate your tech stack to get full visibility into every deal. Push engagement events into Gong when a Gong user shares content with external participants (for example, a contract was shared by the account executive with his prospects). Gong can show you which deals are on track to close (and which deals are slipping). Which messages resonate with your buyers? Get data-driven recommendations and share every winning play discovery, competitive deal, closing with your team. What is really in your pipeline? Get matched with an experienced Consultant who'll handle your integration in no time. ", "Gong is already a game changer in terms of taking your sales team to the next level," said Allon Massil, SVP sales and partnerships of NoFraud, a Gong customer. For example, you add an object-specific action on the Account object that creates . Supercharge your Klue battlecards with Gong. Incentivized. Select which campaign to add lead. Gong provides customizable options for defining which web conferences it records. With Gong, you can set your compliance settings to meet your local and company requirements. Ensure no customer pain goes unnoticed. Get hyper-accurate activity data and always up-to-date records automatically to see where your team is performing (and where theyre falling behind). If you don't want to add any content properties, please enter 0. Push engagement events into Gong when content is viewed by an external participant (for example, a contract was viewed by the prospect). is updated. Yes, both Gong and Salesforce have APIs and documentation on their websites that can help you or a professional developer with integrations. . The Gong integration helps you to automatically log meetings from Gong to Gainsight Timeline as Activities. Bring actionable Gong data into different channels or take actions based on your analyzed calls. Use our calendar add-on! Gong records your teams sales calls on web conferencing and phone and analyzes them with AI. Gong for Salesforce is an app that stores unique Gong data. In the Salesforce integration settings page, set up a filter to only log the calls that you need. To do so, Gong requires integration with your companysOffice 365orG Suite. For Patent and Trademark Legal Notices, pleaseclick here. This means that you can always focus on the conversation and not worry about taking notes. 756 West Peachtree Street Northwest, CS for handoffs. Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American, https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FeGgcUAF, Gong Recognizes Ten Companies Driving Efficient Growth with Revenue Intelligence, Gong Expands Integrations and Channel Offerings with More Than 40 New Ecosystem Partners. Bringing conversation intelligence directly into your sales coaching programs. Guarantee success when rolling out new initiatives. Get a demo to see how Gong can help. Finds a record of a Salesforce object using a Salesforce Object Query (SOQL) WHERE clause. Which deals have the most risk? Gongs sales call recording software captures all of your customer-facing interactions on web conferencing, VOIP, phone, in-person meetings and email. 1 Grand Canal Street Upper It uses AI and machine learning to help you gain critical insights into what's happening with your sales team, your deals, and your . Triggers when a record of the specified Salesforce object (ie. Ramat Gan 52522, EMEA Office Stop deals from stalling and slipping. Ramat Gan 52522, EMEA Office Contact, Lead, Opportunity, etc.). By signing up, you agree to Zapier's .css-1c67wam-Link[class][class][class][class][class]{all:unset;box-sizing:border-box;-webkit-text-decoration:underline;text-decoration:underline;cursor:pointer;-webkit-transition:all 300ms ease-in-out;transition:all 300ms ease-in-out;outline-offset:1px;-webkit-text-fill-color:currentColor;outline:1px solid transparent;}.css-1c67wam-Link[class][class][class][class][class][data-color='ocean']{color:var(--zds-colors-blue-jeans, #3d4592);}.css-1c67wam-Link[class][class][class][class][class][data-color='ocean']:hover{color:var(--zds-colors-night, #2b2358);}.css-1c67wam-Link[class][class][class][class][class][data-color='ocean']:focus{color:var(--zds-colors-blue-jeans, #3d4592);outline-color:var(--zds-colors-blue-jeans, #3d4592);}.css-1c67wam-Link[class][class][class][class][class][data-color='white']{color:var(--zds-colors-neutral-100, #fffdf9);}.css-1c67wam-Link[class][class][class][class][class][data-color='white']:hover{color:var(--zds-colors-neutral-500, #a8a5a0);}.css-1c67wam-Link[class][class][class][class][class][data-color='white']:focus{color:var(--zds-colors-neutral-100, #fffdf9);outline-color:var(--zds-colors-neutral-100, #fffdf9);}.css-1c67wam-Link[class][class][class][class][class][data-color='primary']{color:var(--zds-colors-blue-jeans, #3d4592);}.css-1c67wam-Link[class][class][class][class][class][data-color='primary']:hover{color:var(--zds-colors-night, #2b2358);}.css-1c67wam-Link[class][class][class][class][class][data-color='primary']:focus{color:var(--zds-colors-blue-jeans, #3d4592);outline-color:var(--zds-colors-blue-jeans, #3d4592);}.css-1c67wam-Link[class][class][class][class][class][data-color='secondary']{color:var(--zds-colors-neutral-100, #fffdf9);}.css-1c67wam-Link[class][class][class][class][class][data-color='secondary']:hover{color:var(--zds-colors-neutral-500, #a8a5a0);}.css-1c67wam-Link[class][class][class][class][class][data-color='secondary']:focus{color:var(--zds-colors-neutral-100, #fffdf9);outline-color:var(--zds-colors-neutral-100, #fffdf9);}.css-1c67wam-Link[class][class][class][class][class][data-weight='inherit']{font-weight:inherit;}.css-1c67wam-Link[class][class][class][class][class][data-weight='normal']{font-weight:400;}.css-1c67wam-Link[class][class][class][class][class][data-weight='bold']{font-weight:700;}terms of service and privacy policy. Dublin D04 Y7R5 Adds an existing file to an existing Record. Gong and Salesloft have similar features regarding conversation intelligence and call analytics but Gong had a forecasting tool that helps in understanding the overall health of the business. These include: Salesforce, Hubspot,Zoom,Cisco Webex, and more. Thank you! Pick which type of object you want to watch for updated records of (Note: we do our best to support all objects, but due to their complex nature, some may not work flawlessly). The usability and interface makes it easy to connect with Salesforce: no need to spend time looking for specific calls when they are already linked to an account. This allows companies to take advantage of the best features of both platforms and get the most out of their investment. Gong enables revenue teams to realize their fullest potential by unveiling their customer reality. Our customers benefit from a shared main framework, while maintaining privacy. With Gong, companies can accelerate their sales cycle by identifying and pursuing the most promising leads, and track engagement throughout the customer lifecycle. Because Gong automatically records and logs calls in Salesforce, you can create reports that are based on conversation data and data within Salesforce, such as competitors or aggregated activity by opportunity. How to Roll Out Multi-Factor Authentication (MFA) | PDF. Push engagement events into Gong when content is viewed by an external participant (for example, a contract was viewed by the prospect). See our help docs for Tips and Examples. Not sure where to start with Gong for Salesforce? Take examples of Gong sales conversations and embed them directly within a Brainshark course. If you're routinely grabbing responses from Gravity Forms and pasting them into Salesforce as custom objects, stop. API docs for Salesforce are located here https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/resources_list.htm. Gong automatically records and logs your calls and matches the participants in a conversation to CRM opportunity based on their email and domain.
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