Your experience matters. I really like that there are no hidden fees and they have tickets for just about everything. Had to scramble and find a solution for my buyer so they didn't get let down. Enter your phone number to get your one-time code. Have questions about Ticketmaster Verified Fan? WebTicketmaster Customer Service. Ticket Monster was unwilling to provide replacement tickets (because the price had increased again), so we ended up missing the entire event. We appreciate the opportunity to speak. Please provide us an order number to see if the show is cancelled or postponed. I TOTALLY understand frustration with the current chaos of events, but, my events are still pending rescheduling or a decision to cancel. our trip is about to start! Companies can ask for reviews via automatic invitations. I was offered an extension, which does nothing for me because 05/25 was my original travel date. We contact them over and over, they beat around the bush, they say we arent using the email we purchased tickets from (which was my husbands email), this place is a scam. This company has refused to refund the $214.00 I paid as a gift to my son, because the word cancelled was not used. I purchased 2 tickets to the Broadway show Frozen. Verified Fan registration is now open and will close on Wednesday, 4/26/23 at 10 a.m ET. DO NOT GIVE THEM ANY OF YOUR MONEY, you get nothing in return. Yes we didnt receive our tickets until 48 hours before the game, but that was clearly specified in our booking email. > the official ticket provider for ESPN,

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, As a buyer, you can purchase tickets from just about any country around the world, and, Credit and debit card payment options are available with a, good for concerts, broadway shows, and sports tickets, We have tested ScoreBig.com and got positive feedback overall from other, get 10% off ScoreBig w/ coupon code (welcome10) on your first order, We did compare TicketMonster vs StubHub because some might ask, whats the real difference, and, for the best deal compare each site below, > only site to allow you to pick the exact seats, > 100% verified for authenticity by TicketMaster, > biggest selection of tickets for most events, TicketMonster Support: 1-866-217-4777 or service@ticketmonster.com. Megabus customers are eligible for discounts and savings on a variety of attractions, movies, sports, concerts, theater tickets, and more with Ticket Monster. ( read ..postponed) and they will not give any refund for the tickets. All cpments you can find in the net are really true: This company is either not willing or not able to pay the refund if the event is cancelled. Obviously Disney World CLOSED due to covid. Submit your form. Although they promised a refund, our day was ruined due to this unprofessional and unreliable company. I paid for a ticket but was not able to use it, because there was no confirmation. Our tickets were a little spendy, but this is a big show. They only answer with standard mails (Always the same answer) and they dont answer to any of my concrete questions. The concert is finally rescheduled for August 2022 and now they cant seem to find my tickets which I paid $284.00 on My Amex. Have questions about Ticketmaster Verified Fan? I purchased a ticket on July 16th and my credit card was charged on that date for an August 5th event. The price difference was SIGNIFICANT!!!!!! This was not disclosed when purchasing the tickets or I never would have purchased them at the price they were charging. I am a legit Ticket Broker who sells over $50,000 of tickets a month. After the response from ticket monster my question is when does the show become cancelled? Receiving an email saying youre on the waitlist means that if tickets remain, we may text you an access code to join the ticket sale. Overall, my experience with TicketMonster was good. OR YOU WILL LOSE MONEY! They were obstructed view! This company is a scam I bought a Sam's club card from them and it didn't work and now they will not refund my money after they said they would and this company loves to hang up on you and be rude! I immediately requested a refund and was ignored. DO NOT USE THIS WEBSITE. I had two charges listed on my statement for large amounts. Thanks. WebContacteer ons voor meer info betreffende de ticketverkoop van je evenement My recommendation is to not use this service ever. Web(800) 745-3000 Ticketmaster Automated Ticket Sales (877) 250-2929 Ticketmaster Old Broadway Performing Arts Line (800) 943-4327 ADA Compliant Line for Disabled Ticket Thanks! I emailed and they assured me the tickets were valid. Back in February I bought 4 tickets to the NCAA Football game in Orlando on Saturday November 2nd.I live in Denmark and we are leaving for Orlando Frday November 1st so I have contacted the company on their service(at) ticketmonster.com mailaddress.No reply and we are 4 days way from leaving.Very poor service and I am afraid our money is lost.I would not recommend this service (or lack of) to anyone.Per Loevgren. If the show is cancelled then you will definitely see a refund as well. The Airlines, Hotel, Rental Car all cancelled my reservations and returned my money. Purchasing tickets fromTicket Monsterreviewallows clients to save money and the hassle of trying to look for premium tickets elsewhere. I purchased tickets in December for a concert in May. At home, I could not. I have not received a refund and I, also, never received my e-tickets to attend the show! Customer support phone line does nothing and email rep gave me an abrupt No refunds will be offered with no additional information. Say what? Finally they said that they would refund my money and it would take 30 days, its been about 45 days no money yet! This Saturday, I try to use it on not new release movie but they said that first ticket is already used (I never used!) WebEstablished in 2010 and located in South Korea, TMON is an e-commerce platform selling various different retail styles. WebTicketMonster has a consumer rating of 1.23 stars from 35 reviews indicating that most customers are generally dissatisfied with their purchases. Would not recommend. After that 3 months already passed and I cannot get an answer from this company. But the money comes at a price: Ticket Monster (commonly abbreviated to TMON) has raised the money in a flat round of 1.63 trillion won, or $1.4 billion. This is one of the worst companies that I have ever dealt with. Click here to share your Ticket Monster review below. The fact that they are a member of the Better Business Bureau is a plus and live chat is available for anyone needing assistance while on the site. Now I'm stuck with more expensive tickets than I could have gotten elsewhere. We appreciate the opportunity to speak . I purchased concert tickets for a show that was supposed to happen last July. Unfortunately, I am scheduled to work on both of those days (and I work at a hospital, so missing work is not really an option with the nationwide staff shortages). Resale. I called AAA and they politely said they don't handle the tickets I have to call ticket monster. As we got to 3 days before the game, we contacted customer service for a more exact time we could expect to get the tickets. I was not able to identify the specific events due to the limited information on the statement and online. Ticket Monster appreciates the opportunity to respond. Please include a phone number for quicker contact. I spent over 40 minutes (yup40 minutes) on the phone yesterday with Ticket Monster and they stated that the ticket provider (not them) issued a FedEx Tracking number on July 16th. After 10 phone calls, and no tickets 16 hours before the game, we didn't go. Ticket Monster seems to be a legit company to me! I purchased tickets in May online for a New York Mets game this Sunday. The Nba game I had tickets was canceled and I received an email saying I would be reimbursed in a maximum of 30 days. Complete fraud Complete fraud. If I could give negative stars I would what a rerrible company. Tip for consumers:Dont use the site. All tickets and orders associated with your account will show here. We bought tickets for a hockey game and received a confirmation mail that our they would be delivered before the event. Grace Park Top Ticketmaster Employees Michael Wichser Chief Operating Officer. Reviewers complaining about TicketMonster most frequently mention customer service problems. If you purchase a ticket and can't attend, you can list your ticket for sale at the price you paid on our Face Value Ticket Exchange starting this spring. How to manage your tickets. Contacts Job Department Search Contacts George Hodgson CTO Executive Engineering , Operations 1 email found 1 phone number found Adam Harrison-Friday Director of Operations Director Operations 1 email found Showing 2 of 2 Employee Profiles Number of Employee Profiles 1 Would not cancel sale after I immediately realized the deception. But, dont worry we will give you a refund if its not received. Customer service very helpful as well. WebWelcome Back. Heck, they even made sure I was me with a couple of details that were only on my tickets to verify the security! Ticket Monster fought it with the credit card company and WON! They are just a pass thru and depending on the broker involved you may or may not ever receive your tickets. I have a copy of the email showing you took my money for the tickets, but no link from you to download my tickets or no tickets in the mail yet! For more details, and to see what shortcuts or tools Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Im clearly being robbed, if anyone had this experience can you tell me what did you do to solve it? And as a member, Im frustrated. Bought expensive VIP seats to a concert here we are days from the concert (supposed to get tickets no later than a week out) talk to customer service and get we'll get you tickets in 24-48 hours and calling multiple times with that response it's like you want me to plan a trip to a concert without tickets? They claimed because it was rescheduled, not cancelled, they couldnt offer a refund. Parking. Ticket Monsteris a reputable company that is dependable with no surprise fees at checkout. >extra event ticket protection (get 100% reimbursed and 24/7 assistance), >options to pay w/ debit/credit card, PayPal, and PayPal credit (monthly payments), >get 10% off ScoreBig w/ coupon code (welcome10) on your first order. I thought I was buying tickets for Hamilton from the theater box office but it was Ticket Monster instead. Web29. Original dates were for 05/25-05/31 AS NOTED ON THE CONFIRMATION EMAIL. So that time I purchased tickets from my credit card again. Concert got rescheduled they cant guarantee we will get our tickets 2 weeks before so we can sell because we will be out of country. We appreciate the opportunity to speak. When As a 3rd party the NBA is refunding the sellers. Hi there, how can we help? As a 3rd party we do apologize that some of the brokers have not gotten their refunds from particular venues. Copyright 2023 New York Show Tickets Inc. Broadway Ticket Refunds and Show Cancellations, The Most Popular Performance Show Times On Broadway, Broadway Show Reopening Schedule: Post-Pandemic 2021/2022, Ticketmaster Phone Numbers: How To Contact Ticketmaster, Click the Live Chat link at the bottom right of your order. We are travelling over from UK. WebContact-How do I contact Ticketek? Partly this is my fault for not being more careful but this no refund policy is BS. They send you tickets that you cannot use, cannot sell, and are not legitimate tickets. This place is horrible and i cant talk to anybody cause they will not answer my calls. Credit and debit card payment options are available with a 100% money-back guarantee if the event gets canceled. You will be contacted on what we find out. Our Top 3 Ticket Alternative Sites Today WebTicket Monster has 1 current employee profile, CTO George Hodgson. We're here to help! 5 Things You Should KnowTicketMonster Review 2021. Ticket Monster was unwilling to provide replacement tickets (because the price had increased again), so we ended up missing the entire event. Earlier in the day while at work I was able to do it. Plus I should contact Cinemax to fix this issue. When the concert was postponed due to Covid, they refused to refund my $500 even though Wilco announced that full refunds were available to all purchasers. My child is extremely disappointed because we will not be seeing the show. WebIn that invitation email, we will include timing details for when you will receive a link to where you can purchase your tickets and your unique access code. Read More Contact Who is TMON Headquarters Dongil Tower 38 Teheran-ro 114-gil Gangnam-gu, Seoul, Seoul, Korea, Republic of Website www.tmon.co.kr Revenue $199.4M Industry Business Services General Business Services Concert rescheduled due to covid. Sharing is what powers GetHuman's free customer service contact information and tools. Need help with an existing order in your Ticketmaster account? The TicketMonster review reveals that this site is a reputable company that is dependable and delivers fast. Cost of ticket is also inflated with this broker. Its the official resale site for the NBA, NHL, NFL, and WNBA, > safe and secure ordering process thats simple, > 100% authentic tickets that are verified for authenticity by TicketMaster, > tickets delivered within minutes after ordering via e-ticket email delivery, >good for concerts, broadway shows, and sports tickets. Bookingnumber #1229718. It was for 363.00 which is a lot of money to be out of at this time.My invoice # is 1233461, Debbie Lassiter. WebContacteer ons voor meer info betreffende de ticketverkoop van je evenement What is Mobile Entry? Please provide us an order number so we can look into this matter. I ordered tickets to the 2020 NHL Winter Classic on the Ticket Monster website. Provide us an order number so we can look into this. My husband purchased from ticket monster last month and he had no trouble finding the tickets we wanted for the right price. We tried to get a refund and were told by several people that even though they didn't provide the tickets in the time promised, we would get nothing back. I had to phone twice and email twice before tickets were eventually emailed today. The site is very easy to navigate through and there are seating charts that show exactly where a person will be sitting. Remember, only Ticketmaster can provide access codes. For example, look at our Bank of America Customer Service page. I was offerred an extension, which does nothing for me because 05/25 was my original travel date. Join the 631 people who've already contributed. They were obstructed view!!!! You may contact us directly by email at mscustomerrelations@feldinc.com, by mail at Customer Relations, 800 Feld Way Palmetto FL 34221, or by phone at (703) 448-4000. Its very disappointing.. Its the amount of 827,95$ that we asked to be refunded. They were electronic tickets that arrived about 3 weeks after the original purchase. I usually buy my tickets off Stubhub, but this show was restricted from selling on Stubhub. Can I request a particular delivery type or ticket format? Find contact details for 700 million professionals. WebSubmit ticket. Join the 631 people who've already contributed. Waited more than 30 minutes and they said this was final sale so no refund. If you have tickets with us you can contact us directly from your order. So, IF they do cancel, I expect Ticket Monster to contact me via email with the procedure on how it will go. Don't trust AAA and Don't trust Ticket Monster! When we received the tickets we realised that they were issued to another name, did not represent the seats we ordered and the price we paid was more than twice the face value! I see that you have responded to some. button. SeaWorld is giving money back and ticket monster is so hard. Some of the brokers are still waiting on the refunds to get to them. I found the site to be reliable and completely legit. Rocketreach finds email, phone & social media for 450M+ professionals. Find out how we combat fake reviews. We waited at the venue, together with other people who experienced the same.. You can't trust Ticket Monster! I have been trying to contact this company and resolve the issue for over a year at this point.