Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Refund of the stay and packages as this was an uncontrollable situation. I've been disappointed with Diamond Resorts since I purchased the timeshare but now it's worst than ever. Advertisers above have met our Hiding negative complaints is only a Band-Aid. He misrepresents skills, says he is in US, but is in other countries, opens backdoors in software, Victoria Pressly AKA Victoria Talbot? We are continually told we cannot terminate our membership as the contract we signed is clear. 2 0. Author: Lisa West Suffield, Connecticut. Certified letter and estimate as proof as Rusty is great at lying just as he did from the start from my truck to his home. Joint ownership in Diamond has proven to be difficult and expensive for us. They spoke to a supervisor and got back to me saying it was handled. Diamond Resorts International | Better Business Bureau Profile . Burkhart said that as a result, she would probably just accept Diamond's offer as is. My desired outcome would be to cancel my contract and get refunded for what i have payed. 808852 nine 44 five We are gg'sredemption and we are doing something about it. Stay away from Diamond and Hilton Resorts which bought them. Spectrum Cable Spectrum Came into my home, damaged my PC and leaves me screwed. These actions prove that there is incompetency in your company. Yeah. Been trying to transition out of ownership since last October. Today's call went on for an hour where I was left on hold for 30 minutes and then hung up for a survey! The number of points a member has also determines the amount of their annual assessments, which are based on an annual budget set by the associations board of directors and divided among members according to their share in the association, the suit explains. As the days passed, I began to call customer service which never answered me. Amy Martyn is a writer and investigative reporter now based in San Diego by way of Tijuana, BC, Dallas, TX and Los Angeles, CA. Diamond Resorts Scam Alert - YouTube Aware this meant the only property I could My husband and I purchased a sampler package. I thought Hilton was a company that could be trusted but I was clearly mistaken. Diamond Resorts - fraud and cheating 92. Refund of the stay and packages as this was an uncontrollable situation. They made our presentation reservations without confirming a date and time with us when going to Hawaii. We were told we were going to a member update and again we were subjected to high pressured sales. She primarily writes about how consumers, taxpayers and businesses are affected by corporate and government policies. After 5 years of trying to get the dates/locations we wanted and seeing increased maintenance fees, we finally got out of our contract with Diamond Resorts International. Diamond Resorts website is deemed to be popular and indicating that it receives a high volume of traffic. DIAMOND RESORTS - 27 Photos & 303 Reviews - Yelp My fianc paid $38,000+ for her shares. Years in Business: 31. Business Started: 1/1/1992. In late December, Diane Burkhart sent a complaint to the FBI describing how her 88-year-old father agreed to purchase $250,000 worth of timeshare points over the course of 18 months, from 2016 until late 2017. The $25, 000 annual increase is a joke. The finance department at this company is so shady. Unethical/untruthful presentation by vp regarding an exit strategy. My desired outcome would be to cancel my contract and get refunded for what i have payed. ConsumerAffairs is not a government agency. Consumer complaints and reviews about Diamond Resorts. SCAM - promised PR press and bookings nothing came of it!!! After all, consumers unhappy with their timeshare purchases tend to have little recourse. We have been trying to book a vacation in Hawaii and it's always fully booked. Now I have to close all my bank account and open new ones. I purchased a timeshare back in 2002 at Kaanapali Beach club and enjoyed going there for 5 years but aI was totally turn off by the fact that the maintence fee's doubled in 5 years. It still shows I owe $1400 for maintenance fees. Court Order Says Diamond Resorts Suit Alleging Massive Timeshare Exit Give me my $900 back and stop stealing the little bit of disability I get monthly. Since Hilton was a name that I believed stood for integrity and quality, I felt that this was a benefit to my current membership and something that I should not pass up. I would like to still sell the property. According to our analysis, Diamond Resorts appears to be offering travel services on their website. One of which was by using the points it would offset our Maintenance Fees. We were completely misled about everything, we didn't get to use any of "free trips" due to Covid which they will not honor, they lied to us about a free trip they gave us and then turned it into a sales pitch to upgrade. I was told again, there is no availability. To learn more about red flags and report possible fraudulent third-party exit activity, visit TimeshareCancellationAwareness.comor responsibleexit.com. Jan 21, 2023. Diamond Resorts Reviews | Read Customer Service Reviews of www Corporate Advocacy Program: How to repair your business reputation. 2-27-23 It is nearly impossible to book at a resort that can accommodate two women traveling together by having inventory that has 2 Bedrooms and 2 Bathrooms. Unbeknownst to them, the property had been purchased by Diamond. Ferndale WA. Diamond Resorts offers timeshares and vacation ownership in 26 countries with destinations throughout the continental United States and Hawaii, Canada, Mexico, the Caribbean, Europe, Asia, Australia and Africa. The lawsuit argues that although the association disclosed the amounts to be charged for assessment, billing and accounting fees and general and administrative expenses, the amounts actually charged to members for such were materially greater. Per the suit, the budgets included indirect corporate costs that were deliberately kept secret from Association members and only later disclosed as part of a court order in a related lawsuit filed by the plaintiff in Maricopa County Superior Court in April 2015. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Shohrab Chowdhury Shorab, Mohammed Shohrab, Shohrab Bengali Heed this warning about Shohrab Chowdhury. Corporate Advocacy Business Remediation and Customer Satisfaction Program. How those businesses take care of those complaints is what separates good businesses from the rest. Share your photos and videos with others to prove the truth of your words. Diamond Resorts Review: foreclosure without notification They were very rude and disrespectful, when we are the customer. Desired outcome: I want to see first listing (if any) We value your privacy. Their product sucks. Las Vegas Nevada, Diamond Resorts International April Placchi nee Younger Osheila Gabo Tried to get me to quit, then made my work life a living hell then purposely messed up and passed blame down to me. Diamondresorts.com you are considering visiting, which is associated with Diamond Resorts, is very old. I wish I had never said yes and signed the papers. I was told by the sales person the points were enough to use for airfare, so we agreed to purchase. NEF, BRITTANY, KARIANA, ANDREA, ALEX. The meeting turned out to be another lengthy sales pitch. Diamond Resorts encourages timeshare owners who may be interested in adjusting their contracts to contact their developer for options. Approximately 4,771 Reports Found . DON'T BUY!! I have done this for 20 yrs. Im pretty disgusted with how they manipulate in order to charge late fees. Las Vegas Nevada, Diamond Resorts Sedona, Arizona Diamond Resorts, Los Arbagatos, Sedona Timeshare Bad timeshare - Predatory practices Sedona Arizona, Roderic Lee Boling III, Roddy If You ever encounter Roderic Lee Boling III - RUN in the other direction - is a 100% habitual liar and continual con artist Lake Mary florida, Diamond Resorts International April Placchi nee Younger Osheila Gabo Tried to get me to quit, then made my work life a living hell then purposely messed up and passed blame down to me. I am so disappointed. Ferndale WA. As an extremely disappointed owner in the resorts, I attempted to simply return to them free and clear the contract, fully paid off, I had with them. This whole experience has robbed us many nights of sleep worryingabout Diamond and hasburdened us withuntold amounts of stress and broughtemotionalturmoilto our marriage, and prevented us from planning any suitable vacations,while losing many hours trying tobookreservations. A month after purchasing the first contract, my dad tried to end the agreement due to his wife's declining health and included a letter from one of her doctors, she told the FBI. They went as far as to tell us that if wedontupgrade, our Diamond contract would be worthless and all the moneywevepaid over the last 2 years would be gone! They forced us to sign a contract when all we wanted to do was go parasailing for our anniversary. De Ruyter New York, Progressive RV insurance Blowing me off. Sign up to receive our free weekly newsletter. I just was referred to a number for help and was told to wait for 170 minutes. Menu. for 2weeks a year for a 2 bedroomunit on the 8th or 9th floor.I sold the 2 weeks for $4,000. The man said that he was lured into the pitch after Diamond sent a bus to his assisted-living home in California. ("SGB"), and attorney Mitchell Reed Sussman. This is the 1st time in16 years I have made a request like this. I think I have paid enough to this company for something that is never used. But you owned them so you should know. The plaintiff is among thousands of current and former members of the Premiere Vacation Collection Owners Association, which encompasses a group of resorts in Arizona, Colorado, Indiana, Nevada and Baja, Mexico that make up one of DRIs resort collections, the case begins. There is no way you can put $10K in improvements in each one of the units every year. This will surely increase the credibility of your complaint. We bought a package for Las Vegas. He is a liar and a total joke. SHERRY-DIAMOND Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported . We had been told about how much more would be available should we increase the number of points we owned. Diamond Resorts acknowledges they owe it, but will not issue the check and no one who has been contacted has the power to get the check issued. DRI are taking over $38,000 a year from us. In addition the class-action consumer lawsuits, the state government in Arizona has also piled on. Rather, as Diamond alleges, Timeshare Exit Team's exit services amount to nothing more than instructing timeshare owners to cease making payments leading to foreclosure or loan default, damaging the owners' credit hardly a solution worth the many thousands of dollars of fees these defendants charge for it. There is no documentation of these discussions. By my math that's around $2700 per night and the shares are worth at best around $4000 to sell. The sales staff at Diamond are liars and make promises based on your dreams and wishes with no intention of ever fulfilling those promises. Overall, there is little evidence that detox diets help eliminate any of these compounds. We are appalled at their behavior and wish we had never gone to that original meeting. What I want is answers. Diamond Resorts is concealing their identity using a paid service on a publicly accessible database for domain names, creating legitimacy concerns and reducing user trust. Companies can ask for reviews via automatic invitations. Give me my $900 back and stop stealing the little bit of disability I get monthly. "Our top priority is protecting our members from unscrupulous companies who try to take advantage of them.". Only 21% of 0 complaints were resolved. File your review. While my mom was on life support in South America they took advantage of that situation and stole $900 out of my account (my mortage payment) because I was not monitoring my account. This company is a joke!! These actions prove that there is incompetency in your company. Branson, Mo John Lawler Ramona DeChow They lied and mislead us into believing that a Diamond resorts timeshare was the best way to save money and book vacations where ever and when ever you wanted and save a ton of money by buying their points system. Erin works primarily on ClassAction.orgs newswire, reporting on cases as they happen. Travel & Vacations. Now we fight every month to pay our mortgage because they keep stealing out of our account. Lots of games with the Salespeople. Diamond Resorts/Hilton Grand Vacations is a scam. As a result, we continued to purchase points and found that we still couldn't find what we wanted. All rights reserved. If i was happy with the contract maybe when it was up in two years I might have became a member but not after the treatment and lies I received. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Due to covid, all the alaskan cruises were shut down. If a reps lips are moving they are lying. For that we get a flat screen, an ipod hook-up and other upgrades that don't total up to $10, 000 combined. Thank you, you have successfully subscribed to our newsletter! SCAM - promised PR press and bookings nothing came of it!!! The case charges, however, that the budget has never meaningfully disclosed the subsidies paid to DRI to cover its overhead expenses, with the result that each of the Budgets was materially misleading.. Don't do it. It was a nightmare. Enjoy reading our tips and recommendations. Advertisement. . We have filed criminal charges Cleveland Georgia, ENDBAR FOUNDATIONS INC efi demolition equipment, Endbar Foundations Screwed me out of $2000 on the 1st job and $29,970 on the 2nd Job over 10 Months of work gone. There may be more reports for "Diamond Resorts International", For more results perform a general search for "Diamond Resorts International", Showing 1-25 of 156 Found Reports A class action alleges Diamond Resorts has unlawfully passed the burden of its operating expenses onto timeshare owners in the form of inflated annual fees. Hilton Grand Vacations Reviews (Updated May 2023) - ConsumerAffairs 2. De Ruyter New York, Progressive RV insurance Blowing me off. Always paid on time. We have been to presentations across the country, all of which are the same. This is for Eagle Rock in Hazelton Pa. Lots of games with the Salespeople. Wyndham Vacation Ownership, another major United States timeshare company, said in a press release late last year that millennials are raving about timeshares. Search consumer complaints, reviews and information about sherry-diamond. This browser does not support PDFs. Salespeople standing outside by the property lured the interested couple into a timeshare sales pitch, Burkhart says. Reply. I have called 4 times starting at end of Jan. 2023. and each person didn't know what I was talking about. Though he is no longer the CEO of Diamond, he recently wrote a book about the ins and outs of providing good hospitality service based on his experience at Diamond. strict standards for business conduct. From the beginning when I started with Diamond resorts I have been lied to, promised to be treated and get the perks like a member, I was treated awful and belittled at the tour which took a long time. We were there for 3 weeks, and it was frustrating to get our room cleaned during our stay. It is a total ripoff as whenever i try to book a hotel there is no availability, Desired outcome: The property was never listed. Ripoff Report | diamond-home-remodeling complaints, reviews, scams Beware of this company. Its the most frustrating thing, Information provided by various external sources. Your company did not verify any information on the card. They are stealing from a blind and deaf veteran with melanoma. Diamond Resorts reminds its owners that Attorneys General are also warning consumers and working to stop the deceptive acts of these companies. I am disgusted by the service I received by leeanne. Consumers want to see how a business took care of business. All rights reserved. Las Vegas Nevada, Diamond Resorts International Hilton Grand Vacations Never ending changes, costs going up, services going away, resorts are not kept up, upscale initially, worse than what I traded and way more expensive. Copyright 1997-2023, Ripoff Report. Despite a high level of trust, our investigation found issues with Diamond Resorts's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. I listed my property with Eagle Rock Real estate back in April of this year 2022. I did actually try to make a reservation for March earlier in Sedonna, and was told they were all gone UNLESS I was willing to attend yet another timeshare presentation. We DO NOT remove reports. But by the time the trip was over, a charming Diamond Resorts salesman had convinced them to buy a $150,000 timeshare with roughly $8,000 in annual fees. X | CLOSE. The maintenance fee is almost $2500 per year! Been a paying member for 16 years. File your review. Spectrum Cable Spectrum Came into my home, damaged my PC and leaves me screwed. If I could give a 0 I would. Corporate Advocacy Program: How to repair your business reputation. Still waiting. Then tell us they cant change it and dont care if weve already made other plans. Diamond Resorts International Hilton Grand Vacations In planning our 43rd Wedding Anniversary Diamond Resorts International Hilton Grand Vacations Total FAILURE! Author: Bill Gilbert, Arizona. Diamond Resorts scam review. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. While we do not disclose member details publicly, we expect the issue to be resolved imminently.. In may of 2019 we stayed at a resort on Waikiki beach. the General manager said Hollywood Florida, Patsy Ward Hollywood Public Defender Patsy Ward is railroading a disabled autistic child to prison Los Angeles California, Regal Keto Shark Tank Regal Keto Diet Pills Reviews This weight is usually regained quickly once you go off the cleanse. I contacted financial services on 3 different occasion and left a call back number with the first one stating 7 callers in front of me and would call in approx. This is a total rip off! This is a con and a scam. every time I call, which has been MANY! However, in 2021, while on vacation, I was asked to attend a short presentation to talk about the merger with Hilton and how this would impact my membership. Wanted to cancel existinfg reservation and make a new one for 1 additional night. While the industry claims that points are no different than a deed, simply with more flexibility, consumers have noted that points appear to have no intrinsic value because they cant be resold, making memberships that were purchased for hundreds of thousands of dollars essentially worthless on the resale market. My family sold $10,000 points in November of 2020. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I have a loan for a $30,000 car, yet I have no car, "I have been completely ripped off." Diamond Resorts did not process the sale timely and when the 2021 fees were due in January 2021 my family was told that the full amount needed to be paid and they would refund the $1708. I own a week already, its been paid off for years. We purchased a package with the Diamond Resorts Travel Services, in Va Beach, VA, for the purpose of using the points to travel in areas not having the Diamond Resorts timeshares since we reside in the west and have Diamond resorts is a scam. Estimated amount consumers saved since 1997: $15,590,010,907. i spent two hours trying to start ball rolling to reliquish my ownership to no avail so far. Las Vegas NV, Diamond Resorts International 2 tier 2 instead of 1 tier 4 Diamond Resort Exchange rip-off Las Vegas Nevada, Diamond resorts international Diamond resorts, D.R.I. Diamond Resorts - stay away from this time share company 2. Well start sending you the news you need delivered straight to you. It was only the beginning. It has been the most outrageous conduct I have ever seen. No compassion or customer compassion with this company. Diamond/Hilton talks use extreme high-pressure sales tactics full of lies and misrepresentations by their highly trained representatives. I called diamond and got my port fees back but I never got my points back. Featured review. Still, the hours-long hard-sell has long been known to be the industry's bread and butter. After my father passed away they convinced us to upgrade and we are Platinum Members. This will be on the news. from 8 AM - 9 PM ET. Cision Distribution 888-776-0942 Original review: April 21, 2023. We would like our ownership to be terminated. Theyll call you. Beware Diamond Resorts conmen lies. No one will answer the phone when you call. FTC advises consumers to be careful when considering a timeshare, You can check out a Mexican timeshare circus theme park anytime you like, but you can never leave, Timeshare resellers bilked consumers out of $15 million, feds charge, Timeshare salesman says he 'lied for a living', Sent your timeshare money to Mexico? Consequently, everything about this company has been highly unprofessional and outright fraudulent. Ripoff Report Needs Your Help! Diamond Resorts Fraud Alert timeshare scam warning - YouTube DONATE NOW! Refund the money owed immediately. The accommodations at Palm Canyon Resort have deteriorated. Some people go to the presentation because the "bribe" that they offer is ridiculous and ultimately outweighs the 90 minutes you sacrifice at their alter to go hear the pitch. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks. More Diamond Resorts reviews & complaints. Michael Fernndez. Some vacation clubs are a variation of a timeshare: you pay an initial fee, and once you're enrolled, you select resorts to stay at. However ComplaintsBoard has detected that: I have recently stayed in an apartment at Thurnham Hall, and have had a stay which wasn't great, in fat it was disgusting. Diamondresorts.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Read full review of Diamond Resorts and 1 comment. My DRI account does not reflect this payment. Contacted their Loss Mitigation Department and filed a Mutual Release & Termination of Vacation Owner Agreement. Diamond turned him down, so he paid off the promissory note in full, believing that would be the end of it..