Parking enforcement in operation. The reception area/desk is clearly visible from the entrance. By clicking any link on this page you are giving your consent for us to set cookies. Please accept our sincere apologies for highlighting your poor patient experience alongside the lack of basic of care, compassion and kindness by our ED staff. Bradford Teaching Hospitals NHS FT. @BTHFT. There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people. All staff on ward 20 were excellent, they were very pleasant, it did take till 7pm to get a bed on Ward 20 from the assessment area, but I fully . The floors which are accessible by stairs are Smith Lane Accessible Parking Entrance and Smith Lane Main Entrance to the Main Hospital reception foyer. Volunteers do not receive disability awareness / equality training. There is not a hearing assistance system. There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people. The toilet roll holder is not placed higher than 100cm (3ft 3in). Official information from NHS about Bradford Royal Infirmary including contact details, directions, opening hours and service/treatment details There is ramped/sloped or stepped access at this entrance. As you face the wash basin the wall-mounted grab rails are on the left. Report review titled Oustanding as unsuitable, Hi The gentleman assisting visitors with directions was also very helpful. There is a flush, however it is not on the transfer side. The route from the car park to the entrance is accessible to a wheelchair user with assistance. The washroom does have an unobstructed minimum turning space of 150cm x 150cm. 0000081949 00000 n It was lovely to hear that your surgery has achieved an excellent outcome. Big thank you to ward 8 staff who allowed me to attend the ward on Sunday night after I rang them for advise regarding my stiches post surgery. Enter through the Smith Lane Accessible Parking Entrance. If our guide needs updating - just let us know using this form. . There is a/are door(s) into the room / area. 0000063493 00000 n The entrance to Ward 23 is located on the left. There is a list of floor services available within the lift. 0000079249 00000 n as unsuitable, Hi I will be forever grateful for everything the hospital has done for me, and Im hoping I will make a good recovery now Im home. To enable us to do this please could you contact our Patient Experience Service (PALS) on 01274 364810 or by emailing patient.experience@bthft.nhs.uk. The floors which are accessible by stairs are Smith Lane Accessible Parking Entrance and Smith Lane Main Entrance to the Main Hospital reception foyer. 0000063900 00000 n Standard toilet facilities for visitors are located in the foyer of the Main Hospital building. The telephone number for the Patient Advice and Liaison Service (PALS) is 01274 364 021. Partners are able to visit between 8am-8pm. Find out more about our ratings. ~+t>b}*oEW>v;PizVFHm _{FK3%`$kSXpZ< /~? review titled Professional and friendly team. The internal controls for the lift are within 90cm - 120cm from the floor. There are not separate entry and exit doors in the lift. Access to the Women and Newborn areas of Bradford Royal Infirmary are serviced via Smith Lane Gate 5. All patients are triaged/ assessed initially by a healthcare professional and will be prioritised according to how urgent their condition is. Supported by. As you face the toilet pan the transfer space is on the left. The reception point is located on the left as you enter Ward 23. The handrail(s) is/are on both sides going up the step(s). About: Bradford Royal Infirmary. Even the cleaner shouted at her for being sick in the cardboard tubs. There is/are 1 washroom(s) of this type in the ward. The services that stop here are the 617, 618, 620 and 680. Water bowls for assistance dogs are available on request. 8hrs .. from 10pm to 6am and as I am typing this I still havent been seen by a practician that can actually help. There is not a clear knee recess beneath the low section of the desk. There is ramped/sloped or stepped access at this entrance. There is not a coat hook in the washroom. I am sorry for the delay in responding, we have had to prioritise dealing with posts which indicated there is a problem that needs to be resolved, but all posts are screened quickly when they come in and we have now expanded the team of people looking after this site so we can respond to everyone more quickly, because we do value all feedback. Thank you for taking the time to share your feedback on your visit to the eye clinic. The floors which are accessible by this lift are 0,1,2,3. I share the fear and turmoil of my colleagues as they face the biggest threat to their lives and the lives of their loved ones, putting themselves at risk on the NHS frontline. Our services are regulated by the Care Quality Commission (CQC). There is a door release button but it is not at a convenient height for wheelchair users to exit. One of your trust values states 'We care'. Bradford Royal Infirmary is located on Duckworth Lane. There is a level landing at the top of the ramp/slope. There is pictorial and written or text signage on or near the washroom door. 0000081523 00000 n The dimensions of the accessible toilet are 150cm x 220cm (4ft 11in x 7ft 3in). Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area. There is not a mirror to aid reversing out of the lift. Telephone: 01274 202485, Westwood Park Community Hospital ADg&AEue-~f*I`'mNVX/eqoY{Bj4m6=$MhS8I1K qg\b[c:Zz1TVBeU[l*b$%`E_5spP/4[Mj!q"%v >!)Fr,~eAp)f>?\ K}39Jj W{@Hsjq#+d V&tGo d)bd$'1%j@eGw~0gVDmgaLQby Shocking, Visited Accident and emergency services on February 2023, Report review titled Whats the point of an A and E as unsuitable, Apologies for the delayed response to your post - I have only recently taken up the role of responding to posts on Care Opinion. )E$KFOZv^5;)"LD"13,YoTzE/u? It is important that we continue to promote these adverts as our local businesses need as much support as possible during these challenging times. The washroom surveyed has a wheel in shower, a toilet and a wash basin. Bear left and continue along the corridor to lift number 12 located on the left. Moving forward we are hoping to offer a comprehensive geriatric assessment to all patients, with a view to preventing admissions from primary care. I will ensure that your comments are passed to our Urology Surgical Team and I am sure that they will be appreciative of your very positive feedback. There are also 2 electric vehicle charging points in this car park. Review titled Bradford Royal Infirmary Replied on 17 April 2023. There is sufficient space to write or sign documents on the counter. All rights reserved. Ive never been to hospital before so this was very scary for me and the staff just made my stay there as least stressful and scary as possible! The lift is located on the Main Hospital corridor. The nearest designated Blue Badge parking bay is approximately 15m (16yd 1ft) from the Smith Lane Accessible Parking Entrance. Clear signs indicating the facilities on each floor are not provided on lift lobby landings. There is level access throughout the ward. Patients are usually admitted via Accident and Emergency or by their GP. The drug combination that may help us beat Covid-19, A patient given hours to live, who proved us wrong. The step(s) is/are located leading from Smith Lane to the Smith Lane Main Entrance. Clear signs indicating the facilities on each floor are not provided on lift lobby landings. The main door(s) open(s) automatically (away from you). They focus on rehabilitation and restoring functional abilities, with medical input from consultants, GPs and multi-disciplinary team-working. Ward 21, professional, caring, empathetic, patient, knowledgeable and dedicated. review titled Very disappointed lack of communication, review titled Whats the point of an A and E, review titled Useless and I want to leave. I have been trying to get out on a pump for years now and doing everything they ask me to do to get on one and every time I ask theres a new excuse, even though they know I struggle with my diabetes. If you think youve got what it takes to join us, please contact us by email at careers@bthft.nhs.uk to discover more about our latest opportunities. The height of the toilet seat above floor level is 42cm (1ft 5in). They tell their heart-breaking stories of bravery and creativity in the face of great adversity with remarkable candor. Comments have been closed on this article. Disposal facilities are available in the cubicle. This information is for the entrance located at the rear of the hospital site on Smith Lane. There is a clear unobstructed route to the reception point. The width of the accessible toilet door is 87cm (2ft 10in). and they will be able to discuss your concerns in more detail. It starts with Karen, our cleaner and her worries about her shielded husband and family. Visit https://www.careopinion.org.uk Around 1 t.co/2AqUGnY0HG1st May 2023, During #nationalgardeningweek here's a huge shout out to our #greenfingered gardening team who keep our hospital gr t.co/meFYB4ldEJ1st May 2023, Privacy statement Accessibility statement, There is not a mirror to aid reversing out of the lift. There is a/are handrail(s) at the step(s). The staff are very rude to me, they dont ever answer the phone when I try and ring them. The door(s) open(s) away from you (push). There is a small lip on the threshold of the entrance, with a height of 2cm or below. A mobility scooter charging point is not available at the hospital. Accessible toilet facilities for visitors are located in the foyer of the Main Hospital building. Part of. 0000089392 00000 n Signs indicating the location of the stairs are not clearly visible from the entrance. We do take all feedback seriously and use it to improve the care we provide. There is stepped access at this entrance. There is a dropdown rail on the transfer side. The colour contrast between the dropdown rail(s) and wall is poor. Despite the 1h wait to be seen the advice received was valuable. RkGm};AD/~ \YDj]Ck*wfk=U9m'i[bb0>n6:o]-Ut30 =r;Gm;5I'2LU78#NSE%L (s-[T!:$F?X-" 9*WM^6i+Eb{n Rh>)\`J`0cs*U+*9' uxt.aTPs hA2{!3q6BW*s {uDH"stB/)/ oD!/XeJd]DWn2x8ZWY#0;?#?0gpPXL>})ZFf~s1>Ghl pNz8L[Bd3)iBEg9^->^ulZh&:q"cWaH"Cx`mV!EMTwNkOM1GT&Yt*M(FV=~"P(0H{c5&VOE./#I/n$dpl>qQHbLw(Ho*u 4D)(k\L3jr#HO'r&+ZvuiSC'Uh:D^*5CwNh.LZq$Fu96u&^ My diaries offer a birds eye view of the unfolding crisis, starting on March 12, four days before the Government launched the first of its daily briefings on the coronavirus response. Visitors/siblings should not attend if they have a temperature, cough, vomiting, diarrhoea or any other infection. The post code for a Sat Nav is BD9 6RJ. The midwife was OK with this. Did VE Day parties cause a spike in Covid-19 cases? Here . $|G:4x}Ru$s^AP NIG?epuz[kIk%QEQ >$n" j/X)0\435yG*pi2R+&@fXQq`Qc=nB$QOg$:b`'sT#Ll.H9 FzsIaVQyq()D(%;Ol< :]7 It is very reassuring that you found all staff friendly, reassuring and very professional. As a Trust we value all patient feedback and would like to investigate the concerns you have raised. There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people. The floors which are accessible by this lift are 0,1,2,3. BD9 6RJ, Posted via Its unbelievable. The second coronavirus wave has already put many hospitals under great pressure, and it's nurses and physios who bear the brunt of it, writes Dr John Wright of Bradford Royal Infirmary (BRI). The entrance door(s) does not/do not contrast visually with its immediate surroundings. The chair(s) is not/are not height adjustable. 0000076242 00000 n Eccleshill Community Hospital Please contact the Patient Experience Team on 01274 364810 or by email on patient.experience@bthft.nhs.uk who will be happy to take your details. Bradford There is pictorial and written or text signage on or near the washroom door. Would have been polite for him to say good evening at least. I'd never had surgery before, never stayed in hospital so I was anxious and fearful. The drop-off point is located outside the Smith Lane Accessible Parking entrance. 0000093326 00000 n Report review titled Professional and friendly team. Assistance may be required because there is/are slopes/ramps. Thank you so much for this nice feedback, and for recognizing that the staff did go 'the extra mile' in order to make things as easy and quick for you as possible. There is not a shelf within the accessible toilet. The Patient Advice and Liaison Service (PALS) is located on level one, next to the Main Hospital reception. There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people. I do hope you received treatment for your burn and would invite you to contact our Patient Experience Service (PALS) to discuss your experience in more detail on 01274 364810 or by emailing patient.experience@bthft.nhs.uk. My wife went into the a+e dept and has to wait 11hrs to be seen by the doctor, we went in at 10pm and it just seemed that after triage the dept was used as a holding pen until the day shift came in. The external controls for the lift are within 90cm - 110cm from the floor. I honestly cant thank them enough! 0000077515 00000 n The colour contrast between the external lift controls and the control plate is good. 0000054095 00000 n 0000089604 00000 n Take the lift to Level 2. Access to Ward 23 is via the Smith Lane Accessible Parking Entrance. The lift controls are 104cm - 114cm from the floor. l4A A Gannett Company. There is a Patient Advice and Liaison Service (PALS) at the hospital. The alarm was out of reach (higher than 10cm (4") from floor) when surveyed. The intercom is not in a suitable position to allow wheelchair users to gain access. Access to Duckworth Lane is via gate 2. Catherine, by Anonymous - Posted on 19 February 2023, Whats really the point of an A and E , if the emergencies of patients dont seem urgent to the hospital. Bradford, West Yorkshire bradfordhospitals.nhs.uk Born 1948 Joined September 2011. It was coming at exponential speed: first gradually and then very suddenly. Bradford My Metro Journey Planner for both bus and train. Bradford Royal Infirmary. 0000081548 00000 n I am really pleased you appreciated the care and courtesy you received and also found the gentleman directing you very helpful - I believe that this gentleman will be one of our loyal volunteers. Access to the Women and Newborn areas of Bradford Royal Infirmary are serviced via Smith Lane Gate 5. Bradford Royal Infirmary is located on Duckworth Lane. For more information about what these symbols mean, view our Accessibility Symbols Guide. The route from the car park to the entrance is accessible to a wheelchair user with assistance. Consider the fact that a woman who has gone through a loss or losses will already be experiencing an impact to their mental health. It is estimated that 1 in 5 women will experience a miscarriage at some point in their life. The telephone number for the Patient Advice and Liaison Service (PALS) is 01274 364 021. ". Hospital staff do receive disability awareness / equality training. . All patients can have two visits each day of up to an hour from two people between 2-7pm (which includes siblings), bookable directly with the ward. Access to the Women and Newborn areas of Bradford Royal Infirmary are serviced via Smith Lane Gate 5. BD9 6RJ, Posted via Take the lift to level 3. I went to the bri on the 5th march after an accident at work, I had to have a pretty major operation on my wrist and from walking into the hospital to leaving I cant rate the staff enough! After almost one week with the catheter, it was removed & wow !! Bradford Royal Infirmary, Duckworth Lane, Bradford, BD9 6RJ. Bradford Royal Infirmary is located on Duckworth Lane. There are not separate entry and exit doors in the lift. The lift controls are 104cm - 114cm from the floor. To obtain mobility aids please contact Main Hospital reception or a member of Staff. The lift is located at the Smith Lane Entrances. This was clearly something different. As you face the toilet pan the transfer space is on both sides. %PDF-1.4 % The height of the Nurses' Station desk is 110cm. Do better. Inside the venue, there is level access to the male toilet(s). The going of the step(s) is/are between the recommended 30cm and 45cm. 0000001336 00000 n PhZgFciSdz[C. sh.-C2tWvyTN:IX1:fGIIIo~+8y$hWLM;xbrjC4e#!g7pBn'#'oB-yr5%^gn/1| 0000089853 00000 n Unfortunately my experience was one in which I do not wish to encounter again, women who have suffered a miscarriage or recurrent miscarriages should not be placed in a waiting room with women who are accessing other maternity services, antenatal class and more. I was told by my surgeon that I could eat and drink but the nurses told me couldnt have anything as they had not been instructed. + !rD|X (nY}G~@Vs}$ji4x on the right to withdraw consent, can be found in the website's privacy policy. The emergency pull cord alarm is not fully functional. @WYAAT_Hospitals. 0000031361 00000 n With smiles on their faces and great professionalism. In the assessment bay I witnessed a nurse going from one patient to the other without washing her hands. Although my surgery happened three days ago and technically I was under my GP care they invited me to the ward and changed my . Catherine. 0000070235 00000 n The lift is approximately 6m (6yd 1ft) from the Smith Lane Entrances. The dimensions of the designated Blue Badge parking bay(s) surveyed are 360cm x 600cm. The post code for a Sat Nav is BD9 6RJ. There is a 120cm hatched zone around the Blue Badge parking bay(s). Thank you for taking the time to feed back your thoughts on your experience at the Bradford Royal Infirmary. Parking spaces for Blue Badge holders do not need to be booked in advance. Catherine, by David holstead - Posted on 15 April 2023, Recently I had surgery for a stricture in my urethra etc under general ansphetic , I woke up with a bag fitted , but changed to flip flow . The lateral transfer space on the left is 210cm. Access from the city centre is via the B6144 and Toller Lane. Visited Diabetic Medicine on February 2023, Report review titled Useless and I want to leave as unsuitable, Hi The step(s) is/are medium height (11cm - 17cm). I had to wait outside for 2 hours till evening shift came on who let me in..even they were dumbfounded. Visits can be extended at the discretion of the ward manager. Patients are usually admitted to this ward for assessment before being discharged (with support if necessary from the Virtual Ward), or moved to a ward equipped for a longer spell of care.