If you have any additional Casino Certificate questions, please submit them to bluechipclub@celebrity.com. In some instances, your travel agent can even hold your reservation while waiting for the cruise line to apply your FCC. The incremental 25% bonus value that was provided will expire on the original expiration date or on 12/31/22, whichever is later. I did it with Royal. After I receive my 125% Future Cruise Credit (FCC), can I choose to change to the 100% refund? Please be aware of deadlines in order to request a refund. If I book a future sailing (such as for 2021 or 2022) that is eligible for CWC, and I then decide to cancel 48 hours or more prior to departure and receive a CWC FCC - what will be the expiration date of the FCC? These FCCs are issued to guests via email, with the guests travel agency in copy if it was booked through one. Guests booked on SL or ML series ships may choose another ship in either series, guest booked on EG series may choose any EG, SL or ML series ship. For guests who opted to cancel their reservation and receive a Future Cruise Credit equal to 100% of the cruise fare they paid to Celebrity Cruises under our Cruise with Confidence" program, the same is true. They must be used before they expire or the value is forfeited. Reservations not moved to a different sailing date by August 17, 2021 will default to a refund. What happens if there is a difference in cruise fare between the Future Cruise Credit (FCC) issued for my cancelation and what I want to book next? For Cruise with Confidence and Remaining Balance FCCs, the process typically takes no more than 2-weeks from the date of . Finally, the free night award certificate with a redemption level of 35,000 points or less can get you hundreds of dollars in potential value each year. To Lift & Shift the eligible booking, contact Celebrity Cruises at 1-844-418-6824 in North America or (316) 554-5961 worldwide. Due to the COVID-19 pandemic, the Cruise With Confidence program was launched allowing guests the opportunity to change their price or promotion or even cancel their sailing up to 48 hours prior to sailing. Emails will be answered in the order received. The credit will be applied to the balance due within 48 hours. Multiple FCCs may be applied per guest within the same reservation. Wish Celebrity would have issued 1 FCC in total amount since I paid for the cruise. Several cruise lines will allow the balance of an FCC to be used on another sailing, but it is best to consult with a reputable travel agency to make sure you are maximizing the value. If you booked with a travel agent, then your travel agent can request the FCC transfer. We are collaborating with CLIA, the Centers for Disease Control (CDC), and other government and health officials to assemble new processes and standards for the cruise experience, including boarding at terminals. Terms and Conditions Apply. If you do not opt-in to receive a Cruise with Confidence FCC, the cancellation policy tied to your reservation at the time of booking will continue to apply. After receiving my 125% Future Cruise Credit (FCC), can I choose to change to a 100% refund? We are having loads of problems getting a refund for a 2021 Celebrity cancelled cruise because our not-to-be-named online travel agent erroneously asked for FCC rather than a refund. Multiple FCCs maybe applied per guest within the same reservation. FCC Coupon Number (s): 98765432. Future Cruise Credits acquired through the Cruise with Confidence program can only be redeemed on the cruise brand with which you made the booking you cancelled. FCC may be transferred to another guest in an Individual or non-contracted Group booking. In addition to canceled NRDB, $100 per person service fee also applies to changes to NRDB ship or sail date. I know some that got FCC for a cancelled cruise at the beginning of the Pandemic and it says non-transferable on it, perhaps this is not being enforced now? At some lines, future cruise credits can only be used for a single future sailing, with any leftover balance forfeited. From August 2022 Travel + Leisure, published by TI Inc. UK & Ireland Residents booked on March 15, 2020 to June 30, 2021 sailings (with the exception of any canceled sailings), and any additional sailings canceled by Celebrity Cruises: Refundable flights booked for UK and Ireland residents through Celebrity Cruises will automatically be refunded. Start with these stories: The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. A future cruise credit (FCC) is a credit offered to cruise guests in lieu of a refund. Later you can modify - not cancel - that reservation. Some cruise lines allow you to use your FCC for more than one booking by applying any remaining balance as another FCC. This new method provides you with many benefits including: Instant application of Cruise With Confidence (CWC), Global Suspended Sailing (GSS) and Non-Refundable Deposit Program (NRD) FCCs via Cruisingpower, Espresso, Coupon Redemption andLatte, our intelligent chatbot and your personal assistant. When COVID-19 caused the cruise industry to curtail sailings, the cruise lines promised already-booked passengers more in credit (usually 125%) than what the cruisers originally paid for . hbbd```b`` ,"%A$ A friend of mine had a cruise scheduled forMarch, 2020. Has anyone had success getting their FCC transferred to someone else? The value of the original FCC you used toward your cruise fare on the cancelled cruise will be reflected in your new FCC, but at 100% of its original unused value. From August 2022 Travel + Leisure, published by TI Inc. Our points-obsessed staff uses a plethora of credit cards on a daily basis. Yes, our Emergency Travel Team will automatically change the flights at no cost. Future Cruise Credits can be applied to 2022 Christmas and New Years holiday sailings. A line-by-line guide. Enter the code for each applicable guest, making sure each guest's name exactly match the full name on the voucher. However, FCCs cannot be used to obtain a refund. Contributor. Can you use your Future Cruise Credit (FCC) on an existing booking? Apr 28, 2022 11:08 AM EDT. Booking a Future Cruise Powered by Invision Community. Holland America Line. Business, Economics, and Finance. Any remaining funds on the FCC will continue to be available until you have used the entire value of the FCC or it expires, whichever occurs first. For contracted groups, the compensation available under Cruise with Confidence would be offered to the travel partner or direct purchaser who entered into the contract and guests would need to deal with that party directly. Can I use the Future Cruise Credit across multiple itineraries, or does it have to be used for a single booking? Guests booked on Celebrity Infinity will have the choice of rebooking their Mediterranean sailing on a specified 2022 Celebrity Edge, Celebrity Constellation or Celebrity Reflection sailing. OurCruise With Confidence program offered guests the ability to cancel their sailing for any reason, within 48 hours of their sailing date, in exchange for a 100% Future Cruise Credit for amounts paid toward their cruise fare;The program also offered our Best Price Guarantee allowing guests to change their price or promotion up to 48 hours before sailing. Retrieve the reservation for which you want to apply the cruise credit. Celebrity's Future Cruise Credit (FCC) is credit that you can use for your next Celebrity cruise. You must contact your travel advisor or call Celebrity Cruises at 1-800-437-3111 in North America or (316) 554-5961 worldwide at least 48 hours prior to sailing. Plus, earn an additional Free Night Award after you spend $60K in purchases on your Card in a calendar year. Travel + Leisure is a registered trademark of Travel + Leisure Holdco, LLC, a subsidiary of Wyndham Destinations, Inc., and is used under limited license. Royal Caribbean Cruise Line's Future Cruise Credit (FCC) is credit that you can use for your next Royal Caribbean cruise. If you cancel, it's 75% of booking deposit less the $100 per guest. Only the entire and full original value of Peace of Mind and suspended sailing FCCs worth 100% of the fare paid, as well as the bonus 25% or 50% FCCs, are eligible for transfer. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. You must use the future cruise credit towards a future Holland America Line (HAL) cruise booking within 12 months from date of issue or it will be forfeited in its entirety. The amount of time that it takes to issue an FCC can vary and is heavily dependent upon the type of FCC, as well as the volume. hellcat vs p938; simple small front yard landscaping ideas low maintenance; jenny's super stretchy bind off in the round; senate democratic media center Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use towards your next Norwegian Cruise . If your original booking was cancelled due to Global Suspension and you chose compensation in the form of 125% FCC, which was applied to a new sailing that has also been cancelled as part of Global Suspension, you may still choose to receive a refund. I did it with Royal. I know some that got FCC for a cancelled cruise at the beginning of the Pandemic and it says non-transferable on it, perhaps this is not being enforced now? I converted MyCruise Reward Points from my Celebrity Cruises Visa Signature card for my cruise that was canceled or rescheduled. NRDB are applicable to groups at prevailing rates. As Norwegian Cruise Line says it is unable to issue partial refunds, all guests who complete an online submission request must agree that they are authorized to . Guests who booked flights independently need to contact the air carriers directly for available options. If you never registered with the cruise line or you do not have a loyalty account, your FCC information will be emailed to you on the email address you provided when you originally booked your cruise. A list of exclusions will be provided. Affluent Media Group, a Dotdash Meredith company. If the airline does not accommodate the use of the ticket value within 12 months of ticket issue date, you should contact Flights by Celebrity via email at choiceairsupervisors@rccl.com. Ships' Registry: Malta and Ecuador. If I choose to keep the Future Cruise Credit and book at a later date, will I also be entitled to the onboard Celebrity Future Cruise promotion? Wish Celebrity would have issued 1 FCC in total amount since I paid for the cruise. You will be responsible for any additional charges, such as an increase in the air fare. The original cruise fare price and promotion will be protected when selecting an alternative sailing to the same destination, same ship, itinerary type and stateroom category within 4 weeks of the original sailing date. For instance, at some lines, the credits cant be used to pay for the initial deposit on a future cruise or for extras" such as prepaid gratuities or drinks packages. Royal Caribbean has removed its "book redeem/by" deadline date for future cruise credits. FCC ISSUANCE: 1. These FCCs are issued to guests via email, with the guests travel agency in copy if it was booked through one. For example, Carnival allows you to use your FCC on one booking only, while Royal Caribbean will allow you to use your FCC on multiple bookings by issuing you a new FCC voucher with the balance of the unused amount after your first booking is made. You can use the second FCC on another booking. Our family members who originally booked cannot sail any time soon but DH and I have multiple upcoming cruises with Celebrity on the books. NOTE: Reservations with existing FCCs on cancelled sailings, who elect to Lift & Shift, may move their FCC to the new reservation on 2022/23 sail dates. Photo Credit: Solarisys / Shutterstock.com Both FCCs and onboard credits can be combined with. As of June 1, 2022, the portion of the FCC value that represents 100% of the cruise fare paid on your original reservation will no longer expire. However, FCCs cannot be used to obtain a refund. the FCC is per person and is not transferable . 49 0 obj <> endobj 81 0 obj <>/Filter/FlateDecode/ID[<8FF123FEB5D62C1DAD39956FA165B0A7>]/Index[49 77]/Info 48 0 R/Length 143/Prev 540494/Root 50 0 R/Size 126/Type/XRef/W[1 3 1]>>stream There are some exceptions to this rule that allow you to apply your FCC to an existing reservation. In many instances, both. If your sailing falls within the qualifying timeframe, you can submit your request to cancel your reservation and receive the Cruise with Confidence future cruise credit (FCC). (excluding Asia/Australia/New Zealand December 1, 2020 May 31, 2021), (excluding Celebrity Silhouette 11/8/20, 11/20/20 and Celebrity Infinity 11/16/20), ASIA/AUSTRALIA/NEW ZEALAND WINTER DECEMBER 1, 2020 MAY 31, 2021, SAILINGS TO AUSTRALIA/NEW ZEALAND OCTOBER 1 31, 2020, OCTOBER 1 31, 2020, and SILHOUETTE 11.8.20, 11.20.20 ANDINFINITY 11.16.20, EXCLUDING AUSTRALIA/NZ. Are Cruise with Confidence Future Cruise Credits applicable to existing bookings? Who will receive notification once a Future Cruise Credit is issued? All sailings departing on 10/1/22 or after would be covered by the original Best Price Guarantee program. Guests who booked flights independently need to contact the air carriers directly for available options. SPECIAL NOTES: Please allow up to 7 business days for the transfer request to be completed. Your travel advisor will be able to assist with the exact extras that your FCCs will cover. Forbes Travel Guide Four-Star Rated ships: Celebrity Apex, Flora and Millennium. You may request a change in the cruise price and offer up to 48 hours prior to the departure date. Yes. Stipulations for what you can apply toward your FCC vary by cruise line. If you choose to cancel, the carrier should allow you the use of the ticket within 12 months of the ticket issue date. Caesars Entertainment to transfer hotel tower from Horseshoe to Paris Las Vegas. All taxes and fees will be refunded back to original form of payment. Prior to the final payment due date, if you wish to change a Non-Refundable Deposit booking to an alternate ship you can do so without incurring a change fee; the change fee will be waived. Related: The ultimate guide to how to pick a cruise line. Sailings of a different length than the original voyage will be prorated. All Future Cruise Credits will be sent directly to the affected guest, with the associated travel advisor in copy, if the guest booked through one. What sailings qualify for Cruise with Confidence? FCC is applied to the cruise fare only. During the pandemic, Royal Caribbean ( RCL) - Get Free Report . QUESTION: If he does that and I have to cancel my cruise, will I receive a new FCC for the total amount of my cruise, an FCC for only the non-refundable deposit, or no FCC at all? The incremental 25% bonus value that was provided will expire on the original expiration date or on 12/31/22, whichever is later. Kim Kardashian Doja Cat Iggy Azalea Anya Taylor-Joy Jamie Lee Curtis Natalie Portman Henry Cavill Millie Bobby Brown Tom Hiddleston Keanu Reeves. Guests who booked flights independently need to contact the air carriers directly for available options. Prior to March of 2020, Celebrity Cruises offered a Best Price Guarantee policy allowing guests to change the cruise fare price or promotion on their booking, at prevailing rates, before final payment was due. My TA come up with a workaround. Daniel Kline. How can I cancel and receive a Cruise with Confidence FCC? Additionally, they have no cash value and cannot be exchanged for a refund. Yes. When does myGlobal Suspension or Cruise With Confidence FCC expire? Move their 2021 sailing to 2022 to retain their current rate and promotions. You may want to ensure that your friend received the correct information, as I don't recall anyone posting that they have used an FCC in the manner you describe. If you made payments toward the cruise fare on your booking on the cancelled cruise using forms of payment other than the FCC (i.e., via check or credit card), the value of the new FCC will include 125% of those amounts. The only Relaxed Luxury resorts at sea, where you can wake up in a new place every day. How long will I have to redeem my Future Cruise Credit (FCC)? b) Were the taxes and fees included in the FCC or did you get a $ refund; if $ refund how long did that take to be credited to your CC? Awards can be used for one night (redemption level at or under 35,000 Marriott Bonvoy points) at hotels participating in Marriott Bonvoy. Enjoy 75%off your second guests cruise fare and save up to an additional $1,600 perstateroom. The FCC are then applied to that reservation. As of February 11, 2022, Air penalties for cancellation of refundable airfares booked through Flights by Celebrity will no longer be waived. The value of the original FCC you used toward your cruise fare on the cancelled cruise will be reflected in your new FCC, but at 100% of its original unused value.